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nike2
Paper Tape
Posts: 2
Registered: ‎11-18-2016
Location: CA
Views: 216
Message 1 of 4

Lenovo G510 display and boot problem

Hi there,

I am using Lenovo G510 with Windows 10. It was working perfectly till last week, but since a week it is facing some power and boot issue.
First, when i turn it on, laptop starts but display is blank. As a solution, everytime I have yo use Hard reboot and it shows display.

Second, It takes about 10 minutes to boot and start. before it took only few seconds to start. 

Can anyone please suggest me a possible solution for this?

 

Sr Support Specialist
Posts: 7,234
Registered: ‎11-30-2015
Location: PH
Views: 182
Message 2 of 4

Re: Lenovo G510 display and boot problem

Hi nike2  , 

 

Welcome to the Community Forums.

 

Once you are able to boot back up all data . Run diagnostics so at least we have a hint of what is happening internally.

Lenovo diagnostics , Speccy to compare , HWmonitor for temperature .

 

Lets try this steps first to have a good action plan for isolation.

 

Update us how things go.

 

Regards 



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nike2
Paper Tape
Posts: 2
Registered: ‎11-18-2016
Location: CA
Views: 148
Message 3 of 4

Re: Lenovo G510 display and boot problem

I tried those tests and it didnt show any fault, but after performing test laptop turns on but doesnt show any display at all. Any solution, please?

Sr Support Specialist
Posts: 7,234
Registered: ‎11-30-2015
Location: PH
Views: 142
Message 4 of 4

Re: Lenovo G510 display and boot problem

Hi nike2 , 

 

Greetings. 

 

Make sure you have everything you need in any chance that you can still boot up. 

We need to isolate the points of failure here by cutting the issue into two (software and hardware).

Try to boot on a live rescue image (checking if same symptoms happens on a different OS) similar to this.

 

Try working on the BIOS screen too (if it can stay on longer than in normal windows) and even connecting it to an external monitor to check on the display issue.

 

Such are the same steps done in a service center which is also an option as they have tools to do it for you.

 

Update us how it would work better for you.

 

Regards



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