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protheus
Paper Tape
Posts: 2
Registered: ‎05-30-2016
Location: AT
Views: 2,556
Message 1 of 4

Lenovo G510 touchpad not detected

Hi there,

I seem to be having a problem with the touchpad on my Lenovo G510. I noticed yesterday that my touchpag settings were for some reason reset to default (sensitivity + no scrolling) so I went to the control panel to change them back. However, I can't find any touchpad options in the mouse section. I know there should be a tab called 'device settings' there, but it's simply missing. Device manager also only detects my USB mouse under mouse and other pointing devices. I tried restarting my computer, downloading the latest driver form Synaptics (didn't work, got an error message saying Synaptics device not found), etc.

I'm running a 64 bit Windows 7.

Any suggestions?

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 2,534
Message 2 of 4

Re: Lenovo G510 touchpad not detected

Welcome to the Forums Protheus! 

 

Initially try to completely uninstall the current drivers from the device manager

Put a check mark on the box that would show up to completely remove the file (example).

 

Shut down the pc & go to BIOS

Press F9 to load defaults, F10 to save and exit. Then reinstall back your touchpad driver and restart.

 

Update us how it goes.

 

 

 

Regards,

 

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protheus
Paper Tape
Posts: 2
Registered: ‎05-30-2016
Location: AT
Views: 2,527
Message 3 of 4

Re: Lenovo G510 touchpad not detected

Thank you, it totally fixed the issue Smiley Very Happy

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 2,423
Message 4 of 4

Re: Lenovo G510 touchpad not detected

Great that all goes well. 

Please feel free to utilize our forums at any time.

Cheers!!Smiley Happy

           

Regards,

Shashi

 

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