03-03-2017 10:38 AM
I bought this system just 3 days ago though not brand new but it was working very perfectly, the system is running windows 8 pro n, I connected the system to the Internet and I was asked to update windows which I accepted and after the update, (some failed while some were successful) the system began misbehaving, the screen goes black while the system is on, I had to switch off the system and power it on again, the screen comes up but after some time goes black again, I tried some tricks I read online which seemed to work but later, the problem continued and the tricks stopped working, somehow, I managed to get the system running normally again n I thought maybe the failed updates is the problem, I selected the windows updates that failed n try to update again, the screen went black again, I turned the system off and tried to turn it on again but this time, it refuse to power on, when I hit the power on button, the power on light comes up and the fan tries to run and goes silent, the power on light goes off immediately, tried n tried n the same thing keep happening, hitting the power on button, the power on light comes up and after some seconds, goes off again, I took the system to an engineer, he said the system has board problem, I don't know how true is this Cus the system was running very well, all this problems started right after the windows update.....
Please any help or suggestions would be highly appreciated
Thank you All
03-06-2017 01:04 AM
Thanks for using the Lenovo forums.
Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.
(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal
See if the above works, if it does then try to revert back to an older version of Windows before the upadte.
Hope this helps, let us know how you get on.
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03-10-2017 08:35 AM
Thank you so much for your reply, like i said, I took the system to an engineer, he changed the OS to Windows 7 professional, and now the system is running fine but twice or trice in every 24 hours, I get a blue screen of death (bsod) ERRO with this informations
Problem event name ; blue screen
OS version ; 6.1.7601.2.1.0.256.48
Locale Id ; 1033
Additional information about the problem
Bccode ; 124
Bcp1 ; 00000000
Bcp3 ; 00000000
OS version ; 6_1_7601
Service pack ; 1_0
Product ; 256_1
Files that help describe the problem
I don't know what this actually means, please anyone who's knowledgeable about this codes, please help me out