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Blue Screen Again
Posts: 3
Registered: ‎09-13-2010
Location: Germany
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Lenovo G560 WIndows 7 - strange sound problems

Hello there,

today I bought my new notebook "Lenovo G560". After I installed Windows 7 Professional, 64 Bit, I installed the CD "Win7 Drivers (32bit & 64bit). Everything worked out nicely but the sound.

The internal loudspeaker of my notebook don't play sound properly - it's as follows: I plug in Headphones and I can listen to the music etc. properly all time long. After I unplug them, I can hear a sound for one more second via the internal loudspeakers - then everything is mute again.

I already downloaded all current windows updates and I downloaded and installed the file recommended by you (IN2AUD14WW5.exe) - but it didn't solve my problem.

 

 

I hope so much, that anybody can help me. I even downloaded all the current Win 7 updates - but nothing helped... :-( The Lenovo ThinkVantage Toolbox couldn't help my in this matter, too.

Here are some technical data about the gadget:

Lenovo G560,
Intel i3 Processor
Conexant Soundcard

Community Moderator
Posts: 13,431
Registered: ‎12-07-2009
Location: Česká Republika
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Re: Lenovo G560 WIndows 7 - strange sound problems

Blue Screen Again
Posts: 3
Registered: ‎09-13-2010
Location: Germany
0 Kudos

Re: Lenovo G560 WIndows 7 - strange sound problems

Hey Yigit,

 

thank you for the idea!

 

I just tried it. The speakers worked within those tests, but not proper - they played a sound for approx a second - then it stopped again :-(

Posts: 2,409
Kudos: 373
Solutions: 127
Registered: ‎06-05-2010
Location: Rosario, Santa Fe, Argentina
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Re: Lenovo G560 WIndows 7 - strange sound problems

Download a Live CD (for example, Ubuntu) and run it. Check if you still have the same problem. Maybe this is only a driver related problem.

IPnaSh
First Spanish Community Guru - Colaborador ad honorem

Lenovo
Blue Screen Again
Posts: 3
Registered: ‎09-13-2010
Location: Germany
0 Kudos

Re: Lenovo G560 WIndows 7 - strange sound problems

Hey IPnaSh,

 

thank you for the tipp!

 

I booted my notebook with Ubuntu 10.04. I could hear the sound only through headphones - even after unplugging not a single sound was to hear via the loudspeakers - I hope I don't have to exchange my laptop....:-(

Highlighted
Posts: 2,409
Kudos: 373
Solutions: 127
Registered: ‎06-05-2010
Location: Rosario, Santa Fe, Argentina
0 Kudos

Re: Lenovo G560 WIndows 7 - strange sound problems

Call customer support. Your laptop needs technical assitance.

IPnaSh
First Spanish Community Guru - Colaborador ad honorem

Lenovo