Support in other languages: 
Showing results for 
Search instead for 
Do you mean 
Welcome to the Lenovo Community

Welcome to the Forums!

Welcome to Lenovo's Peer-to-Peer Discussion Community!
Please note our guidelines. How to register and login and Community FAQs.
Shape the Future of PCs

Help Lenovo Shape the Future of PCs

Take the ownership survey. Share your ideas with our product team
Community Spotlight

Visit the Lenovo Blogs!

Check out the ThinkPad Time Machine
Visit the Community Spotlight Blog
Windows  10

Are you ready for Windows 10?

Get to know Windows 10
Visit the Windows 10 Support Center
Reply
Fanfold Paper
Posts: 14
Registered: ‎11-28-2011
Location: Germany
0 Kudos

Lenovo G560 Wi-Fi Problems

[ Edited ]

Hello,

 

I have a G560 and experiencing problems with my wifi under Windows 7 64bit. I can connect to a wifi without any problems. However, after a period of time I get the message "restricted connectivity" for my wifi connection and the connection does not work anymore. Laptop will also reacts really slowly then, all sounds are weird and I get a blue screen sometimes. I have the newest bios and installed the newest broadcom driver I could find: date 15-02-2011, version 5.100.235.19.

 

Furthermore, I already unchecked the device settings "allow  the computer to turn off this device to save power" and set maximum performance for the wireless connection under the power options.

 

Regards,

 

Patrick

Community Moderator
Posts: 13,431
Registered: ‎12-07-2009
Location: Česká Republika
0 Kudos

Re: Lenovo G560 Wi-Fi Problems

make sure that you entered the password correctly also try to reset the modem.

http://www.krasotaiskusstva.com
Fanfold Paper
Posts: 14
Registered: ‎11-28-2011
Location: Germany
0 Kudos

Re: Lenovo G560 Wi-Fi Problems

As I wrote I can connect without any problem.

That's not the problem. After a period of time, I get a restricted connectivity all of a sudden. I don't know why, but it is not a configuration problem of the wifi network.

Highlighted
Community Moderator
Posts: 13,431
Registered: ‎12-07-2009
Location: Česká Republika
0 Kudos

Re: Lenovo G560 Wi-Fi Problems

try to use manual ip configuration instead of dhcp.

http://www.krasotaiskusstva.com
Fanfold Paper
Posts: 14
Registered: ‎11-28-2011
Location: Germany
0 Kudos

Re: Lenovo G560 Wi-Fi Problems

That did not help. The connection still breaks after 45 minutes. The router settings cannot be the problems, because all other pcs work properly within the wi-fi.  Also I am getting sound problems right after the connection is getting constraint and the pc is responding really slowly.

Community Moderator
Posts: 13,431
Registered: ‎12-07-2009
Location: Česká Republika
0 Kudos

Re: Lenovo G560 Wi-Fi Problems

check if the issue persists with lan.
also, updating drivers may help you to solve the issue.

http://www.krasotaiskusstva.com
Fanfold Paper
Posts: 14
Registered: ‎11-28-2011
Location: Germany
0 Kudos

Re: Lenovo G560 Wi-Fi Problems

With a cable connection, lan, everything is fine. I use the newest driver I could get from here http://consumersupport.lenovo.com/ge/en/DriversDownloads/drivers_list.aspx?CategoryID=67873 . In my opinion it is very strange that the sound breaks too, when the wifi gets problems. I looked it up and they are both on the same irq. Could the problem be related with that?

Community Moderator
Posts: 13,431
Registered: ‎12-07-2009
Location: Česká Republika
0 Kudos

Re: Lenovo G560 Wi-Fi Problems

did you un-checked "save power option"?

http://www.krasotaiskusstva.com
Fanfold Paper
Posts: 14
Registered: ‎11-28-2011
Location: Germany
0 Kudos

Re: Lenovo G560 Wi-Fi Problems

I deactivated the "Allow the computer to turn off this device to save power" options for the wifi device

Community Moderator
Posts: 13,431
Registered: ‎12-07-2009
Location: Česká Republika
0 Kudos

Re: Lenovo G560 Wi-Fi Problems

did it work?

http://www.krasotaiskusstva.com