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Paper Tape
Posts: 2
Registered: ‎04-03-2017
Location: US
Message 1 of 2 (169 Views)

Lenovo G560 Windows 10 Battery 87% Plugged In Not Charging

Hi

 

I own a Lenovo G560 with an Intel Pentium CPU. I upgraded to Windows 10, and it worked fine for about a year. After I deleted a few viruses and a few garbage programs off the machine, the battery refused to charge past 87%. I have heard to check Lenovo Power Manager, but there is no such software on the system. Is there any other solution I could try?

Support Specialist
Posts: 5,081
Registered: ‎11-30-2015
Location: PH
Message 2 of 2 (153 Views)

Re: Lenovo G560 Windows 10 Battery 87% Plugged In Not Charging

Hi therealdankmeme , 

 

Welcome to the Community Forums. 

 

What you can try is to unplug the ac charger and switch the power options to high performance to check charging past 87%. Verify battery saver for Windows 10 is off for now. 

 

Ensure no other software that prevent charging to clean boot first if needed. Restart and unplug the ac charger again.

Go to device manager and click on + on battery to uninstall Microsoft ACPI Compliant control method and Microsoft AC adapter . 

 

Update us how it goes for you.

 

Regards



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