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Patrik3
Paper Tape
Posts: 7
Registered: ‎04-16-2016
Location: SK
Views: 722
Message 1 of 3

Lenovo G570 AC power not working

Hi all,

 

My notebook Lenovo G570 is not charging. It is running only on battery, when I plug AC power, it is not charging, little LED indicator for AC power in front of notebook is light up, but not charging. And led indicator on adapter is lighting, so adapter is working I guess, maybe there is problem in notebook?


I tried start Windows only with AC power without battery and nothing.
I also tried unplug AC power and battery and hold start button for 30 sec but still nothing.

 

I have only 28% of battery and if I will have 0% I do not know what to do, because I will not able to start Windows with no power.

Thanks

Highlighted
Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 670
Message 2 of 3

Re: Lenovo G570 AC power not working

Hello

Thanks for using the Lenovo forums.

So far, sounds like a charger issue, try to rule this out by using another charger, if you contact your local support, I believe they should be able to order a spare one for you.

Below is the link to the phone list where you can find these numbers

 

 

Otherwise, you will have to purchase one yourself.

 

Also, try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

Hope this helps, let us know how you get on.


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Patrik3
Paper Tape
Posts: 7
Registered: ‎04-16-2016
Location: SK
Views: 665
Message 3 of 3

Re: Lenovo G570 AC power not working

Hi

 

Thanks, I already solved my problem. I had to look into notebook, because I thought it could be something with joints, because they have really poor design and they are broken. So joint is broken and it broke also AC power part in notebook. I repair it with soldering.

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