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yagizcc
Blue Screen Again
Posts: 3
Registered: ‎05-06-2018
Location: TR
Views: 969
Message 1 of 6

Lenovo G570 Windows 7,8.1 and 10 compatiblity

Hello Everyone,

I have a Lenovo G570 Laptop for a 6 years and now of course it's not good as far as its first times. I can not play most of recent games and thinking of buying a new game pc. But I don't want to sell G570 and keep it for other stuffs. 

However I have some problems on in. I upgraded it win7 to win10 last year and now I am facing some graphic card and fan problems. I can not install AMD Radeon driver to my laptop and my fan run so fast and loud. Whenever I try to install GPU driver (both device manager or win update), after reboot it stucks in black boot screen and cannot load ( I only can start windows, restarting and going to bios then i disable "Switchable Graphics". And when windows starts, I remove all the ATI apps and files). I am thinking of my laptop is not compatible with win 10 and maybe if i downgrade to win 7 (or win 8.1 but never used it). 

 

Also, I tried these:

-reset win 10

-remove and install drivers with all way

-I cleaned dust for fan

 

 

What should I do for both problems? Should I downgrade ?

I open and wait all solutions.

Sr Support Specialist
Posts: 9,112
Registered: ‎11-30-2015
Location: PH
Views: 920
Message 2 of 6

Re: Lenovo G570 Windows 7,8.1 and 10 compatiblity

Hi yagizcc,

 

Welcome to the Community Forums.

 

Checking on the listed models for Windows 10 but is does not show the G570 on the supported models. Same goes with the drivers provided on the support website as it only have those for Win 7 and 8.1.

 

The issue can be part of the limitation with the OS version as described. I would suggest staying with the original OS that was intended for the system along with the drivers available from the support site. Windows 7 with SP 1 is stable and do not eat much resources as newer OS versions. With an updated antivirus and proper usage would still provide few more productive years.

 

Regards

 

 



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yagizcc
Blue Screen Again
Posts: 3
Registered: ‎05-06-2018
Location: TR
Views: 861
Message 3 of 6

Re: Lenovo G570 Windows 7,8.1 and 10 compatiblity

Hi,

I installed win 7 to my laptop and tried to install both amd and intel graphic card drivers which i downloaded from lenovo g570 driver page. now my problem is whenever i tried to run a game or somethinh that tries my graphic card, the screen goes to black and then blue screen appears. (BCCode: 116 - atikmpag.sys)

when i search on google most of people say its about installed wrong driver and adviced to go back previous drivers. question is how can i know my USEFUL driver? any idea of solution??

 

Thanks a lot,

Yagiz

Sr Support Specialist
Posts: 9,112
Registered: ‎11-30-2015
Location: PH
Views: 858
Message 4 of 6

Re: Lenovo G570 Windows 7,8.1 and 10 compatiblity

Hi yagizcc,

 

Greetngs.

 

Regarding current BSOD prompt you may want to limit the graphic settings to the lowest configuration to test.

You can also current graphic driver and use Windows native drivers through automatic driver update.

 

Else it may be best to revert back to the original OS configuration that was intended for the machine.

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

yagizcc
Blue Screen Again
Posts: 3
Registered: ‎05-06-2018
Location: TR
Views: 819
Message 5 of 6

Re: Lenovo G570 Windows 7,8.1 and 10 compatiblity

Hi @spidey101, can you please help me about how to do these ?
Sr Support Specialist
Posts: 9,112
Registered: ‎11-30-2015
Location: PH
Views: 778
Message 6 of 6

Re: Lenovo G570 Windows 7,8.1 and 10 compatiblity

Hi yagizcc,

 

Greetings.

 

You can try to revert back to the original Windows version to isolate probable BSOD issue if only driver related. This would allow you to compare performance from Windows 10.

 

Regards



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