04-20-2018 07:31 AM
My laptop does not boot on battery and even when directly connected to adapter after removing the battery.
No display, no fan running. Just dead.
I tested to see if my adapter works on my friend's laptop with same configuration. It worked fine.
04-20-2018 11:41 AM
Welcome to the Community Forums.
The hardware manual do offer power checkout guide (page 21) to help isolate the problem.
The power and battery led indicator should at least turn on.
Since you know that the ac charger is ok then it narrows down to the DC in port , power board , motherboard and other internal parts and such would need skills and tools that your local service center tech can check further.
04-20-2018 07:53 PM
Any information about what happened leading up to this would help. If you have a compatable laptop, try charging the battery on that laptop and putting back in this one to see if it boots. Or if that's not an option - You can go to a laptop repair shop and ask to test a battery for your computer. If their new battery boots up your computer, you can be sure it's your charging port that's damaged. Otherwise, the problem is other hardware which would probably cost more to fix than the laptop is worth - and even then may still not work if not done properly.