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petrmichal
Paper Tape
Posts: 1
Registered: ‎02-23-2013
Location: India
Views: 1,600
Message 1 of 2

Lenovo G580 - WIndows 8 - Resizing OS partition & problems with system recovery

Hello Everybody,

 

Just bought a Lenovo G580 notebook with pre installed Windows 8 (500gb harddisk, 4 gb RAM, Intel B960).I have been using Easeus partition manager with Windows 7 & its been working very well.So I wanted to partition my new HDD with it.Upon creating the a new 100gb partition (most importantly from OS partition that was about 428 gb) a very strange thing happened.The Refresh/Reset functions of WIndows 8 stopped working saying required recovery files are missing, also Lenovo One Key recovery program does not work with the message that required service partition is currently unavailable.At the same time, apparently  partition called Windows recovery  (1000 mb, hidden) still exists.One more peculiar thing I noticed & that is there is a new 1mb unallocated partition before the Windows recovery partition.While partitioning I did not receive any message about deleting of any data.One last piece of information (not sure if relevant) is before doing partition I had created a system image that I am unable to restore, Windows 8 repair function recognises the image bit is unable to restore it.

 

Any ideas how to restore the System Recovery functions or how to restore the system image.

 

Thanks

Petr

Retired Support Specialist
Posts: 481
Registered: ‎11-18-2012
Location: Egypt
Views: 1,570
Message 2 of 2

Re: Lenovo G580 - WIndows 8 - Resizing OS partition & problems with system recovery

Hi petrmichal,

 

Thanks for Posting and welcome to the Lenovo Community,

 

I’d like to apologize to you for facing this issue but am sorry to tell you that the HDD partitioning caused that the recovery image won’t be working anymore and in the case that you want to create back system image recovery will be at the service center,

 

I’d like to provide you with the contact support number to able to contact them:

 

India

IDEA-branded and
B, C, E, G, H, K, N, Q, V, Y Series Products

Toll Free Number 1: 1800-3002-9929
Toll Free Number 2: 1800-425-9003
Email : lenconsumer@in.ibm.com

9AM - 9PM
Monday - Saturday

 

Hope the information helps. Let us know.

 

Regards

 

Soha



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