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Raindrops
Paper Tape
Posts: 2
Registered: ‎07-06-2016
Location: UK
Views: 603
Message 1 of 4

Lenovo G580 Water spill

Hi,

 

A small amount of water was spilt over the keyboard. It was promptly soaked up and computer worked fine for two hours. Some of the keys are no longer working (space, b, n and arrows). The computer is working fine and external keyboard is fine.

Any ideas of how to get them working again? They have been removed and all looks dry.

 

Thanks

Sr Support Specialist
Posts: 7,571
Registered: ‎11-30-2015
Location: PH
Views: 584
Message 2 of 4

Re: Lenovo G580 Water spill

Hi Raindrops , 

 

Welcome to the Community Forums. 

 

Water spill are accidental damage that standard warranty will not cover (accidental damage plan is needed) . As the location would appear localized in the certain areas as described , most likely the spill did manage to reach down.

 

It may cause further damage powering it on without having it checked internally , air drying it from the inside to avoid further damage to systemboard . Herewith is the hardware manual as a guide if you have the tools and skills to perform the task. 

 

After air drying storing it on room temperature for 24 hours (some for 2-3 days) without the battery before checking else keyboard may need to be replace in further hope of avoid insult to the systemboard below. 

 

You may call in tech support if needed. 

 

Hope this help answer your query. 

Update us how things go.

 

Regards



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Raindrops
Paper Tape
Posts: 2
Registered: ‎07-06-2016
Location: UK
Views: 537
Message 3 of 4

Re: Lenovo G580 Water spill

Hi,

 

I've had the computer checked and there is nothing wrong with the internal components (thankfully). I changed the keyboard yesterday and everything is working fine.

 

Thanks for your help! 

 

Sr Support Specialist
Posts: 7,571
Registered: ‎11-30-2015
Location: PH
Views: 530
Message 4 of 4

Re: Lenovo G580 Water spill

Hi Raindrops , 

 

Greetings. 

 

Good to know that all is doing ok after the keyboard replacement and that the motherboard is not affected . 

Please don't hesitate to visit our community at anytime. 

 

Best luck to all your endeavors.

 

Cheers



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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