10-17-2018 03:08 PM
So I have this problem and I really don't know what to do. I was playing a game (HotS, been playing it for 6 months on the same laptop) and suddenly my keyboard stopped working. So I wanted to wait until the match ends but suddebly my screeb froze. And I couldn't do anything since there is no clicable menu and keyboard was gone.
So I turned it off, waited and turnwd it back on. The Lenovo sign came on along with the circle... and that's it. It's been like that for over an hour... I unlugged the charger so now I'm waiting till the battery runs out.
Could this be caused by a virus or something? Lately it sometimes froze when I was typing in Word and was listening to smthng on youtube.
Also, I would need a quick solution since I need the laptop for school (all my work is there and I can't lose it).
Thank you for all your comments
10-17-2018 10:30 PM
Welcome to the Community,
While the laptop is in Off state, access BIOS and check the HDD in BIOS information tab.
You may also share us a photo showing the BIOS information, so we can check it. A power drain will also help,