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Sunil_poojary
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Posts: 18
Registered: ‎05-31-2016
Location: IN
Views: 185
Message 1 of 4

Lenovo G580 charing issue

While charging my lenovo g580, for first couple of minutes it gets charged but after that it stars to toggle bw charging and not charging msg continuously.

https://m.youtube.com/watch?v=MmYNPzxg0xo

Above link shows the problem

Sr Support Specialist
Posts: 7,248
Registered: ‎11-30-2015
Location: PH
Views: 152
Message 2 of 4

Re: Lenovo G580 charing issue

Hi Sunil_poojary , 

 

Welcome to the Community Forums. 

 

What is the current Windows version you have ? 

When did it start happening ? 

 

Ideally best to check the battery report after allowing it to fully drain and to have it plugged in for 2-3 hours without turning it on. Notice the battery indicator (page 29) as it should change the battery status as seen in the manual. 

Manually checking operational charging and battery pack (page 21) can help determine battery integrity as it deteriorate thru usage.

 

Uninstalling Microsoft ACPI compliant driver from the device manager and power management software to see if there are significant changes after restart. Check your current BIOS version if same as the ones offered on the support site.

 

Update us how things go.

 

Regards



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Sunil_poojary
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Posts: 18
Registered: ‎05-31-2016
Location: IN
Views: 131
Message 3 of 4

Re: Lenovo G580 charing issue

currently running on windows 10 this is happening after 2 months upgrading to w10. this happens only when laptop is in ON mode, it will charge continously in OFF mode
Sr Support Specialist
Posts: 7,248
Registered: ‎11-30-2015
Location: PH
Views: 110
Message 4 of 4

Re: Lenovo G580 charing issue

Hi Sunil_poojary ,

 

Greetings.

 

Try to uninstall all power management software and use Windows 10 compatible apps to manage power.

Click on the Microsoft Store Icon and type Lenovo on the search, Choose to install Lenovo Settings and Lenovo Companion to install and restart . 

 

Update us how it goes.

 

Regards



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