10-09-2018 05:30 AM
When I turn on my G580 the screen lights up but stays black and nothing happens, the little light next to the camera turns off after a few seconds too, the fan is on and working, but I don't think the hard drive is making any noise, what can I do?
10-09-2018 12:42 PM
Hi! Welcome to our forums community. We will try to power drain the laptop. Kindly hold down the power button for 10 seconds. If the issue is till the same, try a different charger. You may also try plugging it from a different wall outlet. If everything fails, try booting to BIOS. The instruction is here: https://support.lenovo.com/us/en/solutions/ht500216. Update us with the result.
10-14-2018 10:27 AM