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swabrijesh
Paper Tape
Posts: 2
Registered: ‎05-15-2016
Location: IN
Views: 325
Message 1 of 4

Lenovo G580 webcam driver corrupted (error Code 39)

My Lenovo g580 webcam is not opening as in device manager its showing yellow Exclamation on driver which says that: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Please help as i had many things but its not helping.

Do suggest.

SeniorGuru
Posts: 2,292
Registered: ‎11-07-2014
Location: US
Views: 303
Message 2 of 4

Re: Lenovo G580 webcam driver corrupted (error Code 39)

Uninstall the driver, use CCleaner to clean up the registry, and then reboot. Once reboot has completed download and install the latest drivers for the webcam.

Cheers.

CB

I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.
swabrijesh
Paper Tape
Posts: 2
Registered: ‎05-15-2016
Location: IN
Views: 300
Message 3 of 4

Re: Lenovo G580 webcam driver corrupted (error Code 39)

Hey CB it's stll not working i had tried as you directed, Windows still showing error code 39, is ther any other way to resolve it. please suggest.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 293
Message 4 of 4

Re: Lenovo G580 webcam driver corrupted (error Code 39)

Did you install a device or make a change in Device Manager just before you noticed the Code 39? If so, there's a good chance that the change you made caused the Code 39 error.

Undo the change, restart your PC, and then check for the Code 39 error again. Depending on what changes you made, some solutions might include:
 

  • Remove or reconfigure the newly installed device.
  • Roll back the driver to a version prior to your update.
  • Use System Restore to undo recent Device Manager related changes.

 

Let us know how you get on.

Regards,

Shashi

 

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