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2 Posts

10-08-2013

United Kingdom

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Lenovo G700 Plugged In Not Charging

2013-10-08, 15:13 PM

My Lenovo G700, which is a week old, is saying that it is "plugged in, not charging". It was working fine until last night when I closed the lid to put it into sleep mode for the first time. I have checked that it is set to maximum battery life and it is still not working. It's stuck on 98%. I am severely disappointed that something like this has happened a week into having my first Lenovo. I hope someone can help me rectify this problem.

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6093 Posts

02-11-2012

PH

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Re: Lenovo G700 Plugged In Not Charging

2013-10-09, 15:00 PM

hi Zadeth,

 

Welcome to the Forums.

 

Can you try to:

1. Turn off the machine and remove the AC adapter and battery

2. Hold the power button for 10secs then plug the AC adapter back in.

3. Turn the computer ON and when it gets to Windows, slide the battery back in place and observe the charge.

 

Alternatively, try to use the battery charge until it asks you to plug the AC adapter and observe if the charge goes all the way to 100%.

 

Let me know your findings

 

 

Regards



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2833 Posts

08-01-2013

Bangalore

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Re: Lenovo G700 Plugged In Not Charging

2013-10-09, 15:16 PM

Hi Zadeth,

 

Welcome to Lenovo Community Forums!

 

I’m sorry to hear that your G700 Laptop battery is charging till 98% and displaying an error message “Plugged in not charging”, below are the steps to troubleshoot the issue:

 

  • Turn OFF the Laptop, disconnected the AC Adapter and remove the Battery.
  • Plug-in only AC Adapter and turn ON the Laptop.
  • Then open device manager by clicking on Winkey+R key together, type devmgmt.msc in the Run window and select OK.
  • Now in device manager under Battery, right click on all entries that say Microsoft ACPI Compliant Control Method Battery, and select uninstall.
  • Turn OFF the Laptop and Disconnect the AC Adapter.
  • Insert the Battery then Plug-in the AC Adapter.
  • Turn ON the Laptop this should resolve the issue.

Hope this helps!!!

 

Do post us back if the issue still persists.

 

Best Regards

Shiva Kumar



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3 Posts

02-25-2014

Germany

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Re: Lenovo G700 Plugged In Not Charging

2014-02-25, 14:04 PM

Hello,

 

I have the same problem with the same brand new lenovo G700. (First time i bought a Lenovo) Jutst bought it less than a week ago and it stays on 7% and does not charge. I have tried to do the 3 steps as described above but it did not help. I am using Win7 Professional 64bit.

 

can anyone  help or do i really have to return it to the store? :smileyfrustrated:

 

thx in advance & cheers

max

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1 Posts

09-15-2014

Thai

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Re: Lenovo G700 Plugged In Not Charging

2014-09-15, 17:03 PM
My laptop think that its battery is not a correct one. This is the battery that I get with my laptop
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445 Posts

08-08-2013

PK

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Re: Lenovo G700 Plugged In Not Charging

2014-09-15, 20:48 PM

I would suggest reinstalling the power management.

Lets make 2015 the year of the #DO
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7 Posts

08-22-2016

US

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Re: Lenovo G700 Plugged In Not Charging

2016-08-22, 19:23 PM

When G700 was new it thought the battery was fake and would not charge it, after 8-10 hours on my part it was mostly resolved, it still has some minor charging issues.

 

Now (2016 - 3 years later or so) the G700 is dying of no battery while plugged into the wall, generally in the first hour after plugging it in and logging on. 

 

So the battery is at 20-50% and I plug it in, thinking it is charging and then it just dies on me with a dead battery and no error of message why it happened.  It seem the battery does not Start charging again when I plug it in.  If I baby it and watch the charge indicator it works fine, but if I assume it is working it will often fail to start charging.

 

I am frustrated that Lenovo has not taken better care of making sure the battery is charging when it is plugged in.

 

I am using the Energy Management setting of Maximize Battery.

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