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Zadeth
Fanfold Paper
Posts: 2
Registered: ‎10-07-2013
Location: United Kingdom
Views: 5,299
Message 1 of 6

Lenovo G700 Plugged In Not Charging

My Lenovo G700, which is a week old, is saying that it is "plugged in, not charging". It was working fine until last night when I closed the lid to put it into sleep mode for the first time. I have checked that it is set to maximum battery life and it is still not working. It's stuck on 98%. I am severely disappointed that something like this has happened a week into having my first Lenovo. I hope someone can help me rectify this problem.

Social Support Agent
Social Support Agent
Posts: 5,824
Registered: ‎02-11-2012
Location: PH
Views: 5,205
Message 2 of 6

Re: Lenovo G700 Plugged In Not Charging

hi Zadeth,

 

Welcome to the Forums.

 

Can you try to:

1. Turn off the machine and remove the AC adapter and battery

2. Hold the power button for 10secs then plug the AC adapter back in.

3. Turn the computer ON and when it gets to Windows, slide the battery back in place and observe the charge.

 

Alternatively, try to use the battery charge until it asks you to plug the AC adapter and observe if the charge goes all the way to 100%.

 

Let me know your findings

 

 

Regards



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phoenix79
Blue Screen Again
Posts: 3
Registered: ‎02-25-2014
Location: Germany
Views: 4,880
Message 3 of 6

Re: Lenovo G700 Plugged In Not Charging

Hello,

 

I have the same problem with the same brand new lenovo G700. (First time i bought a Lenovo) Jutst bought it less than a week ago and it stays on 7% and does not charge. I have tried to do the 3 steps as described above but it did not help. I am using Win7 Professional 64bit.

 

can anyone  help or do i really have to return it to the store? Smiley Frustrated

 

thx in advance & cheers

max

Pico0902
What's DOS?
Posts: 1
Registered: ‎09-15-2014
Location: Thai
Views: 4,210
Message 4 of 6

Re: Lenovo G700 Plugged In Not Charging

My laptop think that its battery is not a correct one. This is the battery that I get with my laptop
Abdul_Ahad
WWAN
Posts: 444
Registered: ‎08-07-2013
Location: PK
Views: 4,201
Message 5 of 6

Re: Lenovo G700 Plugged In Not Charging

I would suggest reinstalling the power management.

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meckdahl
Blue Screen Again
Posts: 7
Registered: ‎08-22-2016
Location: US
Views: 2,164
Message 6 of 6

Re: Lenovo G700 Plugged In Not Charging

When G700 was new it thought the battery was fake and would not charge it, after 8-10 hours on my part it was mostly resolved, it still has some minor charging issues.

 

Now (2016 - 3 years later or so) the G700 is dying of no battery while plugged into the wall, generally in the first hour after plugging it in and logging on. 

 

So the battery is at 20-50% and I plug it in, thinking it is charging and then it just dies on me with a dead battery and no error of message why it happened.  It seem the battery does not Start charging again when I plug it in.  If I baby it and watch the charge indicator it works fine, but if I assume it is working it will often fail to start charging.

 

I am frustrated that Lenovo has not taken better care of making sure the battery is charging when it is plugged in.

 

I am using the Energy Management setting of Maximize Battery.

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