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kuakeye
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Posts: 15
Registered: ‎04-18-2013
Location: United States
Views: 318
Message 1 of 3

Lenovo G780 Touchpad stops working

I noticed that the Synaptic Touchpad driver (I updated to the latest version) would stop functioning whenever I do a hard drive-intensive task. 

For example, 

When I run a virus scanner, when I convert movies, when I record anything, the Synaptics driver stops working. 

I can still use the touchpad, but all of the original driver features are gone and the icon from the taskbar dissappears as well. 

Stranger still, whenever something like this happens, I try to go into mouse properties in the control panel and it ALWAYS becomes completely unresponsive and freezes up. I cannot do anything with the touchpad control panel either. 

When I stop whatever I am doing to the hard drive, everything goes back to normal and the Synaptics touchpad driver re-enables and appears in my taskbar again. 

Help?

Thanks!

-Clark 

Retired Support Specialist
Posts: 481
Registered: ‎11-18-2012
Location: Egypt
Views: 301
Message 2 of 3

Re: Lenovo G780 Touchpad stops working

Hi Clark,

 

Thanks for posting in the Lenovo Community,

 

I’d like to ask you please to share with us your windows installed version on the laptop to be able to provide you with another version from the touchpad Driver.

 

Thanks and Best Regards,

 

Soha



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kuakeye
Fanfold Paper
Posts: 15
Registered: ‎04-18-2013
Location: United States
Views: 285
Message 3 of 3

Re: Lenovo G780 Touchpad stops working

Hi, 

I am running Windows 8. 

 

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