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DHofmann
Paper Tape
Posts: 3
Registered: ‎05-23-2017
Location: DE
Views: 495
Message 1 of 5

Lenovo G80 - Connections on right side (USB, Card Reader, Headphone) all broken? Win 10

None of the connections/ devices on the right side of my Laptop seem to work,

except the DVD slot.

Pluggin in an usb device will give no feedback from the system.

Pluggin in a card reader will not return feedback from the system.

No output if I plug in a headset in the combined audio connector.

No exclamation marks in the device manager.

No error feedback if I conduct a scan with the Lenovo Service Tool.

Has anyone advice for this please or a similar experience before I go for guarantee service?

Regards

Daniel

Sr Support Specialist
Posts: 8,344
Registered: ‎11-30-2015
Location: PH
Views: 452
Message 2 of 5

Re: Lenovo G80 - Connections on right side (USB, Card Reader, Headphone) all broken? Win 10

Hi DHofmann

 

Welcome to the Community Forums.

 

Would you have the machine number from the sticker to best identify the system model. 

You may also check on the parts look up page for the MTM machine number.

 

The obkective here is identifying the piece part that hold those connection on the right side from the hardware manual probable for a failure on the actual daughter board that may hold audio port , card reader and usb port.

 

Update us soon as convenient. 

 

Regards



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DHofmann
Paper Tape
Posts: 3
Registered: ‎05-23-2017
Location: DE
Views: 448
Message 3 of 5

Re: Lenovo G80 - Connections on right side (USB, Card Reader, Headphone) all broken? Win 10

Hi spidey1001,

 

I guess the MachineNumber is: Model 80FF00G6GEG70-80 Laptop (Lenovo) - Type 80FF 

 

So do you think the error indicates strongly that a specific part of a daughterboard is broken?

How should I proceed. I still have guarantee left on this machine.

 

Regards

Daniel

 
Sr Support Specialist
Posts: 8,344
Registered: ‎11-30-2015
Location: PH
Views: 443
Message 4 of 5

Re: Lenovo G80 - Connections on right side (USB, Card Reader, Headphone) all broken? Win 10

Hi DHofmann

 

Greetings.

 

G70-80 Laptop (Lenovo) - Type 80FF Machine Type Model 80FF00G6GE :

 

Having all card reader, USB, and audio port not working at the same time do not suggest driver issue but rather failure of the part number 5C50G89483 USB&AudioBoard L G70- 70 W/Cable (G70-80 also have this part too) item6 page 80 from the hardware manual. Other 2 USB ports on left are working fine.

 

Best to call in technical support and have your in warranty service work on this.

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

DHofmann
Paper Tape
Posts: 3
Registered: ‎05-23-2017
Location: DE
Views: 441
Message 5 of 5

Re: Lenovo G80 - Connections on right side (USB, Card Reader, Headphone) all broken? Win 10

Thanks a lot for digging into that so quickly spidey.

I will proceed as you recommended and give support the info if required.

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