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avraham123
Paper Tape
Posts: 1
Registered: ‎03-28-2017
Location: IL
Views: 594
Message 1 of 2

Lenovo Ideapad G510 onekey recovery damaged

Hi
I bought a computer modol Lenovo Ideapad G510 with win 8.1 includ more one year ago
I have many problems so I thought to do restore factory settings with onekey recovery
But something is wrong like you can see in this picture:

 

ללא-שם-1.jpg

 

I don't know how could this happen we no have access to this partition

how can I fix it?

thanks

Sr Support Specialist
Posts: 8,550
Registered: ‎11-30-2015
Location: PH
Views: 544
Message 2 of 2

Re: Lenovo Ideapad G510 onekey recovery damaged

Hi avraham123 ,

 

Welcome to the Community Forums.

 

This is the main guideline  (click highlighted link for full article) regarding corrupted partition.

 

If the Hidden Partition is destroyed:

If the hidden partition is destroyed or replaced hard drive, you won't be able to restore the system through Lenovo OneKey Recovery software. You need to utilize the Recovery DVD, read more from below related articles:
How to recover the system to Factory settings with Recovery Discs
How can I get a system recovery CD, DVD or USB from Lenovo

Note:

If you accidentally uninstall OneKey Recovery, you may go to D drive. Find the folder named as Drivers. Open it to find out OneKey_Recovery folder --> find setup.exe. Click on it and follow the on-screen instructions. OneKey Recovery will be reinstalled.

If you are unable to reinstall OneKey Recovery, you are recommended to contact local service provider or read How can I get a system recovery CD, DVD or USB from Lenovo for more information to get recovery media 

 

As discussed here are suggested steps that you can also try if repair failed .

1) Make sure that recovery partition is there or not. As I said, go to Control Panel >> Administrative Tools >> Disk Management and check.

2) Second, When the laptop is shutdown, try pressing the NOVO button and see if the laptop starts in the recovery mode.

3) You can try to restore the laptop from your backup. (Not sure if this will restore the recovery partition)

 

Update us how things go for you.

 

Regards



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