12-30-2013 07:13 PM - last edited on 01-08-2014 04:20 PM by yigit
I am typing this message for a friend who is having issues with her Lenovo D570 Keyboard.
It was working fine this morning and actually very recently into the night. but at 9:52 PM EST, Her keyboard started to act very unusual.
For instance when ever she types a Key, when she pushes the "I" key, it also types out I O and P.
This problem apparently affecting a ton of her other keys as well.
If she tries typing anything the keys bring up the start menu, as well as other programs such as a menu that says
"Computer Only, Duplicate, Extend, Projector Only"
There was nothing spilt on the keyboard to make it sticky, and the keys are not stuck.
We're are very curious what could be causing this problem.
If you could help explain or give us steps to fix this problem it would be very appreciated.
Thank you for your time.
01-02-2014 06:51 AM - last edited on 01-08-2014 04:21 PM by yigit
Welcome to Lenovo Community Forums!
I believe it is the Lenovo B570 you're saying,
Try doing a power drain,
Remove AC adapter and Battery, then hold down the power button for at least 15 sec. this will drain off the power from the MOBO.
Reconnect everything and see if that works,
Also try using an external Keyboard to test out the Windows.
If that did not work I suggest Calling Lenovo Technical support for Hardware Concern.
01-07-2014 08:54 PM - last edited on 01-08-2014 04:22 PM by yigit
Thanks for the reply!
As is turns out the laptop was back to normal on it's own the next morning.
But I will keep your tip in mind if it acts up again.
Thank you very much!
moderator edit: subject(s) edited
05-14-2017 07:10 PM
The computer works with on screen keyboard.. With external keyboard the computer works but shift keys seems pressed.
The on board keyboard does not respond at all. I would need help to know if the keybord needs replacement and if so how to replace.
05-16-2017 02:41 PM