03-12-2018 08:21 PM
Help me. I dont know why my laptop getting stuck in blackscreen after booting and logo lenovo. Nothing appear. No cursor or error message. I dont know how to fix it. I'm in windows 10. And cant open the safemode. Help me master.. thx
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03-13-2018 11:10 AM
03-16-2018 12:08 PM
03-16-2018 07:09 PM
I tried to boot with flashdisk and iso file windows 10. But after windows logo then the screen stuck in bluescreen with cursor. I dont know why it happen.. is file windows10 iso must download in origin server ?. Thx
03-17-2018 07:23 AM
It would appear that the hard disk drive may be defective, or suffering from immenent failure. This means it will need to be replaced before you can go further. This is not that hard to do on most notebook computers, usually an access port on the underside of the computer allows one to safely remove and replace the hard disk drive.
If you are not comfortable using hand tools and working with small screws, you have the option to either obtain assistance from a friend that is knowledgeable or have the notebook service by Lenovo. Either way - I would suggest contacting Lenovo Support by phone to determine if under warranty, and also obtain further assistance with a replacement drive.
Last - it is always a good idea to download and read the Maintenance Manual for your notebook, it can be found on the support side of this website.
03-18-2018 12:32 PM
03-19-2018 07:46 PM
Im stuck here. I dont know why??, my windows operat is support 64bit and 32bit. And i try boot with windows10 iso 64bit and got that bluescreen.. if i try boot with windows10 iso 32 bit got same or not? Thx
03-19-2018 08:00 PM