11-27-2018 04:20 AM
My Lenovo g50-70 i3 doesn't seem to start up. The screen is black and nothing is moving inside (fan not moving, hdd not making any sound) only way I can understand that it's on is with the power light. Tried hard boot, taking ram put and putting it back but nothing worked. I added ram recently but doubt that is the case. The laptop itself is pretty old as well. So what can I do?
11-27-2018 01:31 PM
Hello there! Thanks for posting in our community. Let us try some steps to check if this is already a hardware issue. Please remove the charger then hold down the power button for 15 seconds. Release the button after then power it back on. If you are still not seeing any changes, try powering it on using the novo button
If your laptop is still not responding, I recommend to contact our local service center to have it checked and fixed. https://support.lenovo.com/us/en/solutions/ht118678