10-25-2017 03:16 AM
Hey I have recently gotten my sisters computer which has a broken screen. I have been having having WiFi connectivity issues so I went to the Lenovo page to check for updates on my drivers. Turns out there were quite a few updates including a bios one. So I clicked em all and began updating. Then I had to restart my pc so I clicked restart and update. Ever since the restart the PC will not boot anymore. Since the screen is broken (I've been using HDMI and a tv) I can't see what's going on either. I have tried running it without the battery but that doesn't change anything. Here is a video of the booting https://youtu.be/SCtI0HZXRcs
Thanks for your help
12-04-2017 08:44 AM
Thanks for using the Lenovo forums.
You have to be careful of BIOS updates, as they can easily wreck your unit.
I think it appears to be stuck in an automatic repair process of sorts. Perhaps just a boot loop.
Any chance you are able to attempt a factory reset at all?
Otherwise, I would recommend that you send the unti away for repair, as I don`t think you will get far without being able to see the actual issue.
Below is the link to the phone list where you can find these numbers
Hope this helps, let us know how you get on.
Did someone help you today? Thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.