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2 Posts

11-06-2014

British Columbia

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Lenovo g505 unresponsive touchpad after reboot

2014-11-06, 15:38 PM
My Lenovo touchpad is unresponsive after an update by avast that requires a reboot. I have no way to log in at this point. Is there a way around this? How do I fix it?
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2426 Posts

08-11-2014

India

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Re: Lenovo g505 unresponsive touchpad after reboot

2014-11-07, 7:46 AM

Hi Bretibet,                           

                                              

Welcome to Lenovo Community!        

                                                                                                                       

As per the query we understood that you are facing issue with touchpad not working when the system is rebooted in your Lenovo G505 laptop.

 

As you have mentioned that when the avast antivirus updated, the touchpad not working, try to uninstall the antivirus and check for the issue as this might due to the antivirus.

 

If still the same issue try update the touchpad drivers and check for the issue. Also try with other antivirus and check for the issue.

 

 Click here for the drivers if the OS is windows 7(32 and 64bit).

 

Click here for the drivers if the OS is windows 8(64 bit).

 

Click here for the drivers if the OS is windows 8.1(32 and 64 bit).

 

Hope this helps! Do post us back for further queries.                 

                          

Best regards,                       

                                    

Ashwin.S



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2426 Posts

08-11-2014

India

1941 Signins

27001 Page Views

  • Posts: 2426
  • Registered: ‎08-11-2014
  • Location: India
  • Views: 27001
  • Message 2 of 3

Re: Lenovo g505 unresponsive touchpad after reboot

2014-11-07, 7:46 AM

Hi Bretibet,                           

                                              

Welcome to Lenovo Community!        

                                                                                                                       

As per the query we understood that you are facing issue with touchpad not working when the system is rebooted in your Lenovo G505 laptop.

 

As you have mentioned that when the avast antivirus updated, the touchpad not working, try to uninstall the antivirus and check for the issue as this might due to the antivirus.

 

If still the same issue try update the touchpad drivers and check for the issue. Also try with other antivirus and check for the issue.

 

 Click here for the drivers if the OS is windows 7(32 and 64bit).

 

Click here for the drivers if the OS is windows 8(64 bit).

 

Click here for the drivers if the OS is windows 8.1(32 and 64 bit).

 

Hope this helps! Do post us back for further queries.                 

                          

Best regards,                       

                                    

Ashwin.S



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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4445 Posts

01-22-2010

United States of America

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Re: Lenovo g505 unresponsive touchpad after reboot

2014-11-09, 1:20 AM

Hi Bretibet,

 

Do you have a usb keyboard that you can use until you can try Ashwin's suggestions?

 

Regards,

Dave


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