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03-18-2018

IL

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Lenovo g51 dead! Help!!

2018-03-18, 9:04 AM

I used my laptop only for documents, one day it's decide stop charging, so it's lost all its power, and turn off. I tried to turn it on, but noting hing happened, I tried to remove the battery, and use charger only, but nothing happen, I tried to remove battery, plag out charger, and pressing Power button 11 time, and hold  30 second, but nothing happened, I tried to hold it for 20 seconds, but nothing happened....

 

 

Can someone help me??

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2356 Posts

11-07-2014

US

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Re: Lenovo g51 dead! Help!!

2018-03-18, 19:37 PM
It sounds like the AC adapter may have quit working now. If you can find a known working AC adapter to use, or even test out the AC adapter with a Digital Volt Ohm Meter (VOM) you can also see if it is producing the right power (Volts AC / DV) per it's ratings stamped into the housing of the adapter (brick).

Good luck.

CB

I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.
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2 Posts

03-18-2018

IL

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  • Posts: 2
  • Registered: ‎03-18-2018
  • Location: IL
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  • Message 3 of 4

Re: Lenovo g51 dead! Help!!

2018-03-18, 19:41 PM
Thank you, but I tried to use different AC adapter, that known as works well, and it doesn't help...
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2356 Posts

11-07-2014

US

1509 Signins

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  • Posts: 2356
  • Registered: ‎11-07-2014
  • Location: US
  • Views: 23966
  • Message 4 of 4

Re: Lenovo g51 dead! Help!!

2018-03-18, 23:04 PM
If it was the same adapter (exact same model) as yours and still did not work - it may be that a system board problem has occurred. This may require that you send the notebook in for repairs. I would suggest contacting Lenovo Support by phone to verify warranty status and arrange for service.

Good luck.

CB

I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.
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