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gareth056
What's DOS?
Posts: 1
Registered: ‎01-21-2017
Location: GB
Views: 236
Message 1 of 2

MY g50 70 wont take charge/turn on

I have bought a new charger to see if that was the problem but it isnt in it wont take charge or turn on could it be the battery. i need to get files off it for work for wednesday

Retired Support Specialist
Posts: 915
Registered: ‎07-05-2016
Location: GB
Views: 168
Message 2 of 2

Re: MY g50 70 wont take charge/turn on


@gareth056 wrote:

I have bought a new charger to see if that was the problem but it isnt in it wont take charge or turn on could it be the battery. i need to get files off it for work for wednesday


Hi Gareth056 and welcome to the community,

 

A static discharge can attempt to resolve this problem, and below are some instructions on how to perform this:

1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

 

You can always remove the Hdd and plug it into another machine Via a caddy to get any files off that you require urgently.

 

Hope this help you and let us know how you get on


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