03-26-2018 03:53 PM
The only time that I would use the internal microphone is to use Skype. I would have to sit fairly close to the laptop, however, no problem. Now, in Skype, I can hear everyone clearly and they can BARELY hear me. I have gone to control panel and audio, I have uninstalled and reinstalled Skype....nothing works. I am running Windows 7 . It is very frustrating. Can anyone help?
03-27-2018 08:31 AM
Thanks for using the Lenovo forums.
Check the volume settings in your recording devices:
Also, some troubleshooting on the skype page may be of help:
Hope this helps, let us know how you get on.
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03-29-2018 05:12 PM
03-29-2018 05:14 PM
03-30-2018 10:21 AM
03-31-2018 12:17 PM
03-31-2018 02:08 PM
I would certianly give that a try, and see if it works out as advertised. Also - the "refresh" option will take the computer back to a known working state, fresh install. That is why I suggested it as a last course of action and only if you have backed up your data and made recovery disks.
Let us know how the system restore option works out.
08-07-2018 04:39 PM
Just wanted to say "thanks" to everyone who tried to help. I did all recommended items...nothing worked. I uninstalled and re installed the Skype program....that did not work. Left it alone for at least 3-4 months. Did an uninstall and re-install again and it works perfectly!!!
Now this type of thing has happened before, albeit, not often. Is there an explanation to this...or is it, "let a gift horse....?"
08-08-2018 09:50 AM