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unet
Blue Screen Again
Posts: 1
Registered: ‎06-04-2019
Location: MZ
Views: 171
Message 1 of 2

My G510 laptop shows a black screen when turned on

Hello. My G510 laptop shows a black screen when turned on. I have tried removing the baterry and charger, pressing the on button. I also tried the novo button but no luck.

Social Support Agent
Social Support Agent
Posts: 399
Registered: ‎08-02-2018
Location: US
Views: 129
Message 2 of 2

Re: My G510 laptop shows a black screen when turned on

Hi there, unet! 

 

Welcome to the Lenovo forum discussion! 

 

Based on what you have explained, this is a clear hardware problem with the laptop and it could be a faulty motherboard. We highly recommend bringing the laptop to a service provider https://support.lenovo.com/us/en/solutions/ht118678?CID=ww:lenovosocial:20x9m6 (filter by country) and inquire for a complete diagnosis/repair service. We hope everything will turn out smoothly. 

 

Regards,



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