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stelioslathoura
Blue Screen Again
Posts: 2
Registered: ‎09-22-2016
Location: GR
Views: 628
Message 1 of 4

My G550 keeps booting on and boots in Onekey Rescue

I have an old g550(it came with vista,i have installed win7 three years before). Last two months, every time i shut it down(from start menu), it keeps booting up again, and most of the times in Onekey Rescue. Even if it shuts down correctly(mainly by itself after hours without activity) when i start it up by power button, the most common is to boot in Onekey Rescue. Any idea why happening this?

Sr Support Specialist
Posts: 9,501
Registered: ‎11-30-2015
Location: PH
Views: 600
Message 2 of 4

Re: My G550 keeps booting on and boots in Onekey Rescue

Hi stelioslathoura , 

 

Welcome to the Community Forums.

 

Would it still be able to boot in Windows or just loops?

 

Turn off the laptop , unplug from the ac adapter and remove the battery (page 30).

Press and hold down the power button for 12 seconds to drain.

Put back the battery and and turn on to test. 

 

If same issue , perform the same power drain and turn on using the novo button to access the BIOS.

Checking on the main information tab if the harddrive is detected , Exit tab to load defaults then save and exit .

 

To test for integrity failure on the harddrive, try booting on a live rescue disc similar to this and try running harddrive test. A bootable harddrive test can also be used.

 

After the above steps maybe we could isolate more on which process or point it fails.

Maybe a boot issue (using a repair Win7 image) or hardware/BIOS problem.

 

Update us how this goes.

 

Regards



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stelioslathoura
Blue Screen Again
Posts: 2
Registered: ‎09-22-2016
Location: GR
Views: 584
Message 3 of 4

Re: My G550 keeps booting on and boots in Onekey Rescue

First of all, thanks for the answer. I took off the battery, drained it and i powered it on only with ac(no battery attached). The problem's solved. It boots normally in win7 and shuts down normally again. So do you believe that it is a battery issue?The fact is that the battery is for carbage. Without the ac on, it only lasts about 5 minutes.It is practicaly a waste. Do you recommend to run it only with the ac adapter on? After all, i use it already as a desktop(it is always on the plug).

 

PS. I found in support section a bios update and i downloaded. I have not flash it yet. Do you recommend also doing that?

 

Thanks in advance

Sr Support Specialist
Posts: 9,501
Registered: ‎11-30-2015
Location: PH
Views: 579
Message 4 of 4

Re: My G550 keeps booting on and boots in Onekey Rescue

Hi stelioslathoura , 

 

Greetings. 

 

Good that it is back on its normal boot. 

Usually I am reluctant on applying any BIOS update as it may not always apply to the situation and can cause some unwanted changes (read me files would help). 

 

Batteries are consumable part that deteriorate on usage. 

We can try to check first for the battery health hovering the icon over it to check or use lenovo energy manager to check on status (can be downloaded on Energy management tab).

Create a battery report while unplugged from the ac charger for us to check the charging report .

 

Battery issue may affect how the BIOS process the remainder of the command. 

It would also give the laptop less heat without any battery and just on ac charger alone.

A surge protector can be an good mediation for safety just like in desktops.

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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