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LenovoFanz
Paper Tape
Posts: 3
Registered: ‎03-20-2017
Location: US
Views: 295
Message 1 of 5

My computer wont turn on

Help.My Lenovo G850 wont turn on.After pushing the on/off button it shows the Lenovo loading screen and after that its just a black (Grey) screen and wont turn on.I didnt try anything yet but H.E.L.P

Sr Support Specialist
Posts: 9,129
Registered: ‎11-30-2015
Location: PH
Views: 274
Message 2 of 5

Re: My computer wont turn on

Hi LenovoFanz , 

 

Welcome to the Community Forums. 

 

How was it if you remove the harddrive (page39)?

Would pressing caps lock and numlock respond?

 

Alternatively you can try booting on a live rescue media and run diagnostics (bootable) .

 

Update us how it goes.

 

Regards



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LenovoFanz
Paper Tape
Posts: 3
Registered: ‎03-20-2017
Location: US
Views: 252
Message 3 of 5

Re: My computer wont turn on

Umm...I dont know really what are these...Im Extremely bad at computers

Sr Support Specialist
Posts: 9,129
Registered: ‎11-30-2015
Location: PH
Views: 243
Message 4 of 5

Re: My computer wont turn on

Hi LenovoFanz , 

 

Greetings.

 

You don't have to proceed with it if you don't have the needed tools .

Call in technical support for recommended steps (inwarranty service ) else local Best Buy or service center to have this checked. They would have what is needed to isolate the issue .

 

You can also review the provided manual and maybe check it step by step. 

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

LenovoFanz
Paper Tape
Posts: 3
Registered: ‎03-20-2017
Location: US
Views: 240
Message 5 of 5

Re: My computer wont turn on

Okay,Thank you

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