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03-20-2017

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My computer wont turn on

2017-03-20, 19:14 PM

Help.My Lenovo G850 wont turn on.After pushing the on/off button it shows the Lenovo loading screen and after that its just a black (Grey) screen and wont turn on.I didnt try anything yet but H.E.L.P

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10870 Posts

11-30-2015

PH

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Re: My computer wont turn on

2017-03-20, 19:36 PM

Hi LenovoFanz , 

 

Welcome to the Community Forums. 

 

How was it if you remove the harddrive (page39)?

Would pressing caps lock and numlock respond?

 

Alternatively you can try booting on a live rescue media and run diagnostics (bootable) .

 

Update us how it goes.

 

Regards



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3 Posts

03-20-2017

US

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Re: My computer wont turn on

2017-03-20, 20:34 PM

Umm...I dont know really what are these...Im Extremely bad at computers

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10870 Posts

11-30-2015

PH

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  • Posts: 10870
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  • Message 4 of 5

Re: My computer wont turn on

2017-03-20, 21:43 PM

Hi LenovoFanz , 

 

Greetings.

 

You don't have to proceed with it if you don't have the needed tools .

Call in technical support for recommended steps (inwarranty service ) else local Best Buy or service center to have this checked. They would have what is needed to isolate the issue .

 

You can also review the provided manual and maybe check it step by step. 

 

Regards



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3 Posts

03-20-2017

US

3 Signins

44 Page Views

  • Posts: 3
  • Registered: ‎03-20-2017
  • Location: US
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  • Message 5 of 5

Re: My computer wont turn on

2017-03-20, 21:45 PM

Okay,Thank you

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