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What's DOS?
Posts: 1
Registered: ‎02-24-2017
Location: ID
Message 1 of 2 (159 Views)

My laptop suddenly "plug in charging" but the battery keep not charging

Please help me,I have a Lenovo laptop G series with windows 8,my laptop problem is that the battery is not charging but when I click battery icon "plug in charging" but it still not charging,why?

Support Specialist
Posts: 2,214
Registered: ‎02-22-2017
Location: GB
Message 2 of 2 (71 Views)

Re: My laptop suddenly "plug in charging" but the battery keep not charging

Hello Septiannuarys,

Thanks for using the Lenovo forums.

Have you got access to another charger to see if that could be the problem?

 

Try to discharge any static built up on the Motherboard:

If the battery is internal just please skip the remove/replace battery steps.


1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

 

 If these steps do not work or you would like more info on this issue you can call your local Lenovo support line. Below is the link to the phone list where you can find these numbers

 

Hope this help you, let us know how you get on


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