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05-01-2014

India

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My lenovo ideapad G570 some keys are not working

2014-05-01, 9:52 AM

Dear Friends,

 

Am using Lenovo ideapad G570

 

from last 2months in my laptop some keys not working  (N,B,Left,Right,Up Arrow and Space bar)

 

Kindly Suggest me For resolving the issue.

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4468 Posts

04-22-2013

Philippines

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Re: My lenovo ideapad G570 some keys are not working

2014-05-01, 15:02 PM

hi vickydy,

 

Welcome to Lenovo Community Forums!

 

    First make sure this is a hardware concern.

Run an Onscreen Keyboard, by Pressing (Windows key + R) then type in OSK then hit enter

   Now on your onscreen Keyboard click on the keys that are not working see if they responding with the Onscreen keyboard.

     If the keys responded using the Onscreen Keyboard, Then your Keyboard hardware is bad.

Either you call Technical Support to have them repair the unit in / out of warranty repair OR Ask them where to get the part for it and have the keyboard replaced.

 

Hope this helps

Cheers!



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2 Posts

05-01-2014

India

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Re: My lenovo ideapad G570 some keys are not working

2014-05-01, 22:27 PM

Thanks bro....

 

i know it h/w issue only kindly give any solution...

 

b'cos only some set of keys are not working...

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4468 Posts

04-22-2013

Philippines

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Re: My lenovo ideapad G570 some keys are not working

2014-05-01, 22:56 PM

hi

 

   Reseating the Connections may help or cleaning the keyboard it self.

 

Regards

Solid Cruver



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1 Posts

08-08-2014

Uk

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Re: My lenovo ideapad G570 some keys are not working

2014-08-08, 10:40 AM
Hello, I've just discovered the same issue with my laptop which is the same model.

However, I tried the keys on the on screen keyboard an they still don't work. I've tried uninstalling and reinstalling the driver software for the keyboard but no success. It doesn't seem to be a hardware issue?!?

Any ideas on a fix anyone?
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1 Posts

06-20-2015

india

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Re: My lenovo ideapad G570 some keys are not working

2015-06-20, 12:12 PM

I have the exact same issue. Was there a fix to this issue? Please post if there is a solution.

 

Thanks.

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1 Posts

12-30-2016

AU

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Re: My lenovo ideapad G570 some keys are not working

2016-12-30, 8:51 AM

I have the same laptop, with the Exact same issue. The N, B, arrows and space bar just no longer work. 

Surely this can't just be a coinsidence.

Please help  

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4297 Posts

11-18-2012

US

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Re: My lenovo ideapad G570 some keys are not working

2016-12-31, 15:17 PM

Welcome to the Lenovo Community Hydraunits !

 

Have you tried a USB keyboard to see if the problem remains with an external keyboard?

 

If the USB keyboard is working without any issues then try a static discharge of the laptop which can be useful in resolving hardware conflicts.  Just do this....


1. Shut down Windows and unplug the charger / adapter.
2. Remove the battery. (If removable)
3. Press and hold the Power Button for 15 seconds.
4. Re-install the battery, plug in the charger / adapter if needed and power up the system to see if the  problem was resolved.

 

If that didn't resolve the problem then the issue is most likely directly related to the hardware.  First, try reseating the keyboard cable to insure that it is making a good connection.  If that doesn't resolve the issue then I would replace the keyboard.  Your model's Hardware Maintenance Manual will explain how to access the keyboard for the above procedures.  Here is a link to that manual....

 

https://download.lenovo.com/consumer/mobiles_pub/Lenovo%20G470G475G570G575%20Hardware%20Mainenance%20Manual.pdf



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1 Posts

03-20-2017

AU

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  • Message 9 of 12

Re: My lenovo ideapad G570 some keys are not working

2017-03-20, 7:42 AM

Hi people 

 

i have the exact same issue with n,b, spacebar not working withmy G570 laptop

 

did anyone find a resolution other than the one mentioned to discharge excess charge.

 

thanks

sri

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1 Posts

03-25-2017

US

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  • Message 10 of 12

Re: My lenovo ideapad G570 some keys are not working

2017-03-25, 20:22 PM

I have replaced the key board. still have problem

 

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