05-01-2014 02:52 AM
Am using Lenovo ideapad G570
from last 2months in my laptop some keys not working (N,B,Left,Right,Up Arrow and Space bar)
Kindly Suggest me For resolving the issue.
05-01-2014 08:02 AM
Welcome to Lenovo Community Forums!
First make sure this is a hardware concern.
Run an Onscreen Keyboard, by Pressing (Windows key + R) then type in OSK then hit enter
Now on your onscreen Keyboard click on the keys that are not working see if they responding with the Onscreen keyboard.
If the keys responded using the Onscreen Keyboard, Then your Keyboard hardware is bad.
Either you call Technical Support to have them repair the unit in / out of warranty repair OR Ask them where to get the part for it and have the keyboard replaced.
Hope this helps
08-08-2014 03:40 AM
12-31-2016 07:17 AM
Welcome to the Lenovo Community Hydraunits !
Have you tried a USB keyboard to see if the problem remains with an external keyboard?
If the USB keyboard is working without any issues then try a static discharge of the laptop which can be useful in resolving hardware conflicts. Just do this....
1. Shut down Windows and unplug the charger / adapter.
2. Remove the battery. (If removable)
3. Press and hold the Power Button for 15 seconds.
4. Re-install the battery, plug in the charger / adapter if needed and power up the system to see if the problem was resolved.
If that didn't resolve the problem then the issue is most likely directly related to the hardware. First, try reseating the keyboard cable to insure that it is making a good connection. If that doesn't resolve the issue then I would replace the keyboard. Your model's Hardware Maintenance Manual will explain how to access the keyboard for the above procedures. Here is a link to that manual....
03-20-2017 12:42 AM
i have the exact same issue with n,b, spacebar not working withmy G570 laptop
did anyone find a resolution other than the one mentioned to discharge excess charge.
09-13-2017 07:23 PM
exact same problem
n b and space bar stopped working
tried pressing ctrl numlock and that fixed it for a while
then problem came back
seems intermittant and software related
pressing the b key many times seemed to fix it for a while too
it is working now but anticipate problem will reoccur it has only been happening over tha last day and it is always only the b n and space keys (do not know about the arrow keys since never use them)