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SCSI Port
Posts: 253
Registered: ‎10-11-2011
Location: france
Message 11 of 15 (1,227 Views)

Re: New g570 BSOD while browsing internet

bios version in bios menu after power on Smiley Happy

 

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http://rzr.online.fr/q/lenovo# g470 s103t
Lenovo G470 | Model Name : 20078 | M fg Date: 11/03/23 | BIOS: 40CN23WW(V2.09) 06/20/2011 | CPU: i5-2410M | Linux version 3.3.4lenovog470+ (root@lap) (gcc version 4.6.3 (Debian 4.6.3-4) ) #8 SMP Tue May 1 10:23:48 CEST 2012
OS:GNU/Linux/Debian


Lenovo S10-3t | Model Name : 0651 | Mfg Date: 2010/06/08
Community Moderator
Posts: 3,766
Registered: ‎01-21-2010
Location: US
Message 12 of 15 (1,221 Views)

Re: New g570 BSOD while browsing internet

Hi cornerstone,

 

Try this . It should highlight the driver or app that caused the crash.  

 

Dave

Fanfold Paper
Posts: 10
Registered: ‎02-29-2012
Location: Virginia
Message 13 of 15 (1,201 Views)

Re: New g570 BSOD while browsing internet

Can you tell anything from this?  I have no clue what it's actually telling me...there were three things

Should I contact Lenovo Suport?BlueView.png

Paper Tape
Posts: 7
Registered: ‎05-18-2012
Location: Australia
Message 14 of 15 (1,196 Views)

Re: New g570 BSOD while browsing internet


rovertech1 wrote:

I just picked up two G570's on 1/8/12 --one with the core i5 and one with the Pentium processor.  The pentium one has rebooted a few times on its own (BSOD according to my girlfriend who was using it at the time).  Is there a known issue with this on these models?  Mine has been ok so far the but the other one has rebooted twice unexpectedly and the only software installed since purchase is MS Office 2007.  Only IE was being used when it rebooted. I found one other post about this on this model but there was no resolution posted.

 

Thanks in advance


Firstly, if your laptops have the Western Digital hard drives, 500Gb @ 5400rpm, i'd replace them with another brand.

I have had two near new hard drives cause issues and crash. I am happily using a Patriot Pyro SSD in one and a Seagate Momentus XT 500Gb in the other.

Secondly I have heard many complaints about IE9 causing issues (including BSOD's) also, I have not "upgraded" from IE8 and do not have these issues others have.

Hope this helps in some way Smiley Happy

Highlighted
Community Moderator
Posts: 3,766
Registered: ‎01-21-2010
Location: US
Message 15 of 15 (1,174 Views)

Re: New g570 BSOD while browsing internet

[ Edited ]

Hi cornerstone,

 

This thread points to the AHCI driver, but I also found that some of your crashes could be due to the AV program, IE9, or a combination of one or more. 

 

Maybe try a different browser and see if it happens, and maybe try MSE and see if it happens.

 

That thread also points to a different diagnostic program for crashes because it says that the one that I gave you sometimes blames the OS when it isn't.  Like for instance, your system32 crash.

 

Dave

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