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15 Posts

10-29-2015

US

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OneKey Recovery does not work on my G50-70.

2019-04-15, 13:29 PM

I clean installed Windows 10 in 2016, and in 2017, I added and deleted Ubuntu. I didn't knowingly change anything on the hidden partitions, and those partitions are still there. OKR can make backup files, but I can't boot into the recovery environment.

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12429 Posts

11-30-2015

PH

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Re: OneKey Recovery does not work on my G50-70.

2019-04-15, 15:04 PM

Hi gregyurkon,

 

Welcome to the Community Forums.

 

I would suspect that the partition to rebuild OKR from its own may been have corrupted after clean installation. The OKR partition may no longer work and restoring would need to have it sent to the depot for OEM image. 

 

It may not be an option if the machine is out of warranty so moving forward to full clean installation of your prefered image can be done for a bigger capacity instead.

 

I hope this helps answer your query.

 

Regards



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7 Posts

04-16-2019

GB

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Re: OneKey Recovery does not work on my G50-70.

2019-04-16, 13:41 PM

I have also faced the same problem but thanks for this topic, I am not sure how exactly it happened but I fixed it.

Hurray! Thanks

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