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gregyurkon
Fanfold Paper
Posts: 10
Registered: ‎10-29-2015
Location: US
Views: 214
Message 1 of 3

OneKey Recovery does not work on my G50-70.

I clean installed Windows 10 in 2016, and in 2017, I added and deleted Ubuntu. I didn't knowingly change anything on the hidden partitions, and those partitions are still there. OKR can make backup files, but I can't boot into the recovery environment.

Sr Support Specialist
Posts: 8,539
Registered: ‎11-30-2015
Location: PH
Views: 199
Message 2 of 3

Re: OneKey Recovery does not work on my G50-70.

Hi gregyurkon,

 

Welcome to the Community Forums.

 

I would suspect that the partition to rebuild OKR from its own may been have corrupted after clean installation. The OKR partition may no longer work and restoring would need to have it sent to the depot for OEM image. 

 

It may not be an option if the machine is out of warranty so moving forward to full clean installation of your prefered image can be done for a bigger capacity instead.

 

I hope this helps answer your query.

 

Regards



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CuteVeena99
Paper Tape
Posts: 7
Registered: ‎04-16-2019
Location: GB
Views: 144
Message 3 of 3

Re: OneKey Recovery does not work on my G50-70.

I have also faced the same problem but thanks for this topic, I am not sure how exactly it happened but I fixed it.

Hurray! Thanks

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