Support in other languages: 
Showing results for 
Search instead for 
Do you mean 

Welcome to the Forums!

Welcome to Lenovo's Peer-to-Peer Discussion Community!
Please note our guidelines. How to register and login and Community FAQs.

Help Lenovo Shape the Future of PCs

Take the ownership survey. Share your ideas with our product team

Community Spotlight

Visit the Community Blog

Are you ready for Windows 10?

Get to know Windows 10
Visit the Windows 10 Support Center
Reply
Ctrl-Alt-Del
Posts: 5
Registered: ‎12-28-2011
Location: Mumbai, Maharashtra , India
0 Kudos

Re: OneKeyRecovery ERROR CODE: EB1B068A, WHY!?

hi..

 

First of all if you have resized your C: then ONE KEY RECOVERY wont work.

If you are getting same error, this might be problem with your ODD (optical disc driver)

If you have purchased new laptop, then you can contact lenovo help desk, they are very kind to help,

also you will get onsite service.

YOu dont need to send your laptop to any service center.

 

Also before that try as 'YIGIT' had advised me, to run the OKR as ADMINISTRATOR.

 

Post the result.

 

Community Moderator
Posts: 13,431
Registered: ‎12-07-2009
Location: Česká Republika
0 Kudos

Re: OneKeyRecovery ERROR CODE: EB1B068A, WHY!?

hi angryone.
the okr images are special and it also contains windows serial numbers so i believe it's also against to laws.

there are some suggestions here ( link below ), please, take a look at it first:

http://forum.lenovo.com/t5/Lenovo-3000-and-Essential/Disk-Partitioning-and-OneKey-Recovery-Feature/t...

http://www.krasotaiskusstva.com
Highlighted
Fanfold Paper
Posts: 12
Registered: ‎11-29-2011
Location: new orleans
0 Kudos

Re: OneKeyRecovery ERROR CODE: EB1B068A, WHY!?

none of that worked

 

i was supposed to get my cd's 3 weeks ago my computer is past the return period at best buy and I can't get in touch with technical support.

 

PLEASE give me a corprate number or e-mail.  

 

No one beloew that level seems capable of anything, these computer are junk and you guys are sick people for putting these things on the market.

 

 

Community Moderator
Posts: 13,431
Registered: ‎12-07-2009
Location: Česká Republika
0 Kudos

Re: OneKeyRecovery ERROR CODE: EB1B068A, WHY!?

please, try this and post back the results: 1-800-426-7378

http://www.krasotaiskusstva.com
Fanfold Paper
Posts: 5
Registered: ‎09-13-2012
Location: Zalau , Romania
0 Kudos

Re: OneKeyRecovery ERROR CODE: EB1B068A, WHY!?

Oke. So i think i might have found a solution.

 

I got a Lenovo IdeaPad Y580. I tried to make the factory recovery discs and i got this error.

I think the brand of the DVD's aren't important. 

So after I wrecked like 6 DVD's I entered the forum and started reading.

 

My steps:

 

1.Do a reboot of the computer. Close every single program u can from the taskbar near the Clock. I've even closed my Wi-Fi and antivirus.

 

2.I ran OneKeyRecovery as a administrator.

 

3.I started the burning process with same type of DVD's , I don't think this matters to be honest. The only thing I did during the procces was to change the DVD's when it was asking for it.  It worked flawlessly.

 

Also I left the D lenovo partition untouched, I don't know if it has anything to do with the factory recovery thing.

I think that this error is caused by some program on the Laptop , maybe even one which came preinstalled.

 

I really hope this will help u guys , cuz I know how frustrating it can be.