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2 Posts

06-04-2012

delhi,india

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  • Posts: 2
  • Registered: ‎06-04-2012
  • Location: delhi,india
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  • Message 1 of 2

Poor service from lenovo service center

2012-06-04, 6:10 AM

Hello sir,

i am using lenovo g570 (warranty expired on 27th of may(27th included)). On 27th night my speakers and adapter stop working. So for evidence i have dropped mail to lenconsumer with my problem and in return i got a reply back that one of my complaint is still pending and i cant issue a new complaint till is resolved. Now i am trying to lodge the complaint but they are saying that it will be on payment basis as warranty had expired. I request you to check you mail server for m complain on 27th night and provide me with solution.

Please moderators tell me your mail id or user id so that i can pm you my machine number etc.

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958 Posts

01-05-2010

INDIA

981 Signins

6198 Page Views

  • Posts: 958
  • Registered: ‎01-05-2010
  • Location: INDIA
  • Views: 6198
  • Message 2 of 2

Re: Poor service from lenovo service center

2012-06-08, 10:50 AM

Hello conalmittal and welcome to community,

 

I have gone through your post and feeling sad to know about your issue.

 

As you have reported the issue when the unit was in warranty so service should be given. I will try to get some update on your case from my known.

 

Kindly share the following detail via PM

1. Laptop Serial Number

2. Service case id ( if any )

3. Email address and Contact number

 

Best Regards,

Tanuj


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