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Misterpac
Paper Tape
Posts: 2
Registered: ‎05-11-2017
Location: FR
Views: 1,476
Message 1 of 2

Problem on keyboard after update windows 10 on lenovo G50-70

Hello,

After the last update of windows 10 on my g50-70 keys w-x-c-v -, -; -: -! - entered
Does not work, I then uninstalled the driver's synopsis in parameter/system / application and features and reinstalled the drivers Lenovo touchpad windows 10 site and everything was working again correctly. This morning new update windows 10 and the same keys no longer work once again only this time if I no longer have the ability to uninstall them in application and features because it is no longer present. When I try to reinstall the Lenovo drivers, it tells me that newer drivers are already installed. I also tried to unplug the battery as explained in other subjects but nothing. Can you help me I do not know what to do and I'm sure the keys are not broken?
Based on the PC was provided with windows 8.1
thank you in advance
Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 1,402
Message 2 of 2

Re: Problem on keyboard after update windows 10 on lenovo G50-70

Hello Misterpac

Thanks for using the Lenovo forums.


Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

Also, Try to download the Chipset drivers for the unit from the support page.

 

Make sure to reboot after an update on the unit.



Hope this helps, let us know how you get on.


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