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Paper Tape
Posts: 2
Registered: ‎02-18-2018
Location: NG
Views: 400
Message 1 of 3

Result Code W16ELZJHP-T915CA


Please I use a Lenovo G500

and I recently completed a recent hardware

scan but got a notification for a critical error


The result code is W16ELZJHP-T915CA


The error had something to do with my RAM (Note: I upgraded my system from 4GB to 8GB)

I've placed a screen shot of the report below


Any help on this would be much appreciated






Sr Support Specialist
Posts: 9,748
Registered: ‎11-30-2015
Location: PH
Views: 376
Message 2 of 3

Re: Result Code W16ELZJHP-T915CA

Hi Babatunde_O,


Welcome to the Community Forums.


Is that the Kingston 4GB RAM you added?

Make sure that you get a DDR3L (low voltage 1.35V) like the Micron.


Hope this help answer your query.




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Paper Tape
Posts: 2
Registered: ‎02-18-2018
Location: NG
Views: 348
Message 3 of 3

Re: Result Code W16ELZJHP-T915CA

Thanks a lot man,

Appreciate the help, I'll work on getting

the a new card based on your suggestion


will keep you posted on how that works out



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