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Babatunde_O
Paper Tape
Posts: 2
Registered: ‎02-18-2018
Location: NG
Views: 400
Message 1 of 3

Result Code W16ELZJHP-T915CA

Hello,

Please I use a Lenovo G500

and I recently completed a recent hardware

scan but got a notification for a critical error

 

The result code is W16ELZJHP-T915CA

 

The error had something to do with my RAM (Note: I upgraded my system from 4GB to 8GB)

I've placed a screen shot of the report below

 

Any help on this would be much appreciated

image.png

 

 

 

 

Sr Support Specialist
Posts: 9,748
Registered: ‎11-30-2015
Location: PH
Views: 376
Message 2 of 3

Re: Result Code W16ELZJHP-T915CA

Hi Babatunde_O,

 

Welcome to the Community Forums.

 

Is that the Kingston 4GB RAM you added?

Make sure that you get a DDR3L (low voltage 1.35V) like the Micron.

 

Hope this help answer your query.

 

Regards

 



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Babatunde_O
Paper Tape
Posts: 2
Registered: ‎02-18-2018
Location: NG
Views: 348
Message 3 of 3

Re: Result Code W16ELZJHP-T915CA

Thanks a lot man,

Appreciate the help, I'll work on getting

the a new card based on your suggestion

 

will keep you posted on how that works out

 

 

Smiley Happy

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