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iljekralj92
Paper Tape
Posts: 3
Registered: ‎12-14-2012
Location: Brussels, Belgium
Views: 1,133
Message 1 of 3

Touchpad stopped working (G780 model).

Hi guys I seemd to have a problem here, my touchpad just stopped working, Fn+F6 does not help and it doesn't show up in Device Manager and when i try to install drivers for it it says "No Appropriate Driver to be installed" any suggestion(sorry for bad english) ?

Social Support Agent
Social Support Agent
Posts: 5,822
Registered: ‎02-11-2012
Location: PH
Views: 1,114
Message 2 of 3

Re: Touchpad stopped working (G780 model).

hi iljekralj92,

 

If you have already installed the Touchpad Driver (for Windows 7 or Windows 8) and you don't see a Lenovo Pointing Device under Mice and other Pointing Devices on Device Manager, there might be a problem with the touchpad sensor chip.

 

What you could try is:

1. Shutdown the computer and unplug the battery and AC adapter

2. Hold the power button for 10secs & re-insert the AC adapter.

3. Boot into the BIOS by pressing F2, when you're in, press F9 to reset settings to factory default and press F10 to save the settings and exit BIOS.

4. Turn off the computer and press the One Key Recovery (OKR) button (this will load the OKR interface with the mouse enabled - test the mouse cursor if it's working)

 

If the problem persists, I recommend you contact Lenovo Technical support for service.

Support phone list here

 

 

Hope this helps



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iljekralj92
Paper Tape
Posts: 3
Registered: ‎12-14-2012
Location: Brussels, Belgium
Views: 1,104
Message 3 of 3

Re: Touchpad stopped working (G780 model).

It worked!
Thank you so much Smiley Very Happy

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