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Stefanxxx
Fanfold Paper
Posts: 5
Registered: ‎12-26-2012
Location: Germany
Views: 9,211
Message 1 of 6

USB 3.0 ports G580

Hello,

I have a brand new G580 with 2X USB 3.0 and one USB 2.0 Port. The 2.0 port works fine but the 3.0 ports don't show any reaction. The Harware manager indicates an error for the the USB 3.0 eXtensible host controller but refreshing the driver showes no effect. Any ideas if that is an Hardware- or only a driver problem? Thanks in advance

Stefan

Social Support Agent
Social Support Agent
Posts: 5,822
Registered: ‎02-11-2012
Location: PH
Views: 9,187
Message 2 of 6

Re: USB 3.0 ports G580

hi Stefan,

Welcome to the Lenovo Community.

The USB 3.0 port requires a driver for it to work (unlike the USB 2.0 that is plug and play).
For Windows 7, install the Intel USB 3.0 Driver v1.0.5.235 - http://tinyurl.com/c7e7lw6

Let me know if this doesn't fix it.

Cheers



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Stefanxxx
Fanfold Paper
Posts: 5
Registered: ‎12-26-2012
Location: Germany
Views: 9,173
Message 3 of 6

Re: USB 3.0 ports G580

Hi Thanks for your reply,

Sorry forgot  to mention that I use Windows 8. It was pre installed by Levono. The installed driver is usbxhc1.inf  version 6.2.9200.16384.

 

Stefanxxx
Fanfold Paper
Posts: 5
Registered: ‎12-26-2012
Location: Germany
Views: 9,154
Message 4 of 6

Re: USB 3.0 ports G580

Issue is solved. It was an Hardware problem. I' ve got a new one and all USB ports working fine. Thanks

bobbykennedy
Paper Tape
Posts: 6
Registered: ‎06-21-2013
Location: Glasgow
Views: 8,174
Message 5 of 6

Re: USB 3.0 ports G580

I'm having the same problem running on Windows 7. USB 2.0 port works fine, but nothing from 2 x USB 3.0 ports on left hand side. I have installed the Intel 3.0 driver but no luck..

am2016
What's DOS?
Posts: 1
Registered: ‎07-07-2016
Location: US
Views: 3,304
Message 6 of 6

Re: USB 3.0 ports G580

How did you do the replacement?

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