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G50_User
Fanfold Paper
Posts: 1
Registered: ‎11-28-2018
Location: IN
Views: 151
Message 1 of 2

Unable to install official Driver update on G50-80

Hello,

 

I recently upgraded my PC to Windows 10 (Version 10.0.17763.134 ). I went to download drivers page and downloaded this driver for the display adaptor:
https://download.lenovo.com/consumer/mobiles/45l101af.exe

 

After the setup extracted the installer and the installer was run, the following error was shown:2018-11-28 22_52_55-C__drivers_Intel VGA Driver.png

 

 

However, I can confirm that this was the setup (Driver) that is available for my laptop, from here:

https://pcsupport.lenovo.com/in/en/products/laptops-and-netbooks/lenovo-g-series-laptops/g50-80/80e5...

 

Clicking "Yes" on that dialog box redirects to Intel's site, wherein they mention this:

 

 

Why did I get this error?
Your computer manufacturer customizes drivers that run Intel® components on your machine.

What can I do?
You should contact your computer manufacturer to get the latest driver. 

Here's my laptop's specs:
Model: Lenovo G50-80E5

OS: Windows 10 x64, Latest version as on date.

 

Regards.

Social Support Agent
Social Support Agent
Posts: 311
Registered: ‎08-02-2018
Location: US
Views: 122
Message 2 of 2

Re: Unable to install official Driver update on G50-80

Hi newnamerequired!

 

Welcome to the Community,

 

Since your laptop is already in Windows 10, you can use the Lenovo Vantage instead. This tool will install all the drivers for your laptop, including the one that you need for your display,

 

https://pcsupport.lenovo.com/us/en/solutions/ht505081

 

Regards,



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