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shanalikhan
Blue Screen Again
Posts: 43
Registered: ‎08-14-2014
Location: Pakistan
Views: 1,279
Message 1 of 2

Unable to open dolby digital from control panel in G510

Hi ,

When i try to open the dolby digital from contol panel i get this error.

in lenovo g510

 

Capture.PNG

Social Support Agent
Social Support Agent
Posts: 5,824
Registered: ‎02-11-2012
Location: PH
Views: 1,255
Message 2 of 2

Re: Unable to open dolby digital from control panel in G510

hi shanalikhan,

 

The error on the screenshot that you posted usually happens if the version of the audio driver and the dolby digital driver are different. Both of them must use the same driver in order for them to work correctly.

 

Try to:

1. Press the Windows key‌ Windows logo key+R, type appwiz.cpl.msc and press Enter. On the list of installed programs, remove anything that relates toRealtek Audio Driver and Dolby (reboot if necessary).

 

2. Delete the C:\Drivers folder Install this audio driver (windows 8 version).

 

Audio Driver (Conexant, Realtek) for 64-bit Windows

 

3. Open Device Manager > Sound, video, and game controllers and check if the High Definition Audio becomes Realtek High Definition Audio or Conexant High Definition Audio (this indicates that the sound driver is installed properly).

 

When the audio driver is properly installed, install the DolbyAdvancedAudio and the DolbyHomeTheater from the following path:

 

For Realtek:

C:\Drivers\Audio\Realtek\6.0.1.6957\PCEE4

 

For Conexant:

C:\Drivers\Audio\Conexant\8.64.49.0\DolbyGUI

 

Link to picture

 

 

More info:

Dolby Audio driver cannot start after upgrading to Windows 8.1

 

 

 

Let me know how it goes.

 

Regards



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