Showing results for 
Search instead for 
Did you mean: 
Blue Screen Again
Posts: 43
Registered: ‎08-14-2014
Location: Pakistan
Views: 1,279
Message 1 of 2

Unable to open dolby digital from control panel in G510

Hi ,

When i try to open the dolby digital from contol panel i get this error.

in lenovo g510



Social Support Agent
Social Support Agent
Posts: 5,824
Registered: ‎02-11-2012
Location: PH
Views: 1,255
Message 2 of 2

Re: Unable to open dolby digital from control panel in G510

hi shanalikhan,


The error on the screenshot that you posted usually happens if the version of the audio driver and the dolby digital driver are different. Both of them must use the same driver in order for them to work correctly.


Try to:

1. Press the Windows key‌ Windows logo key+R, type appwiz.cpl.msc and press Enter. On the list of installed programs, remove anything that relates toRealtek Audio Driver and Dolby (reboot if necessary).


2. Delete the C:\Drivers folder Install this audio driver (windows 8 version).


Audio Driver (Conexant, Realtek) for 64-bit Windows


3. Open Device Manager > Sound, video, and game controllers and check if the High Definition Audio becomes Realtek High Definition Audio or Conexant High Definition Audio (this indicates that the sound driver is installed properly).


When the audio driver is properly installed, install the DolbyAdvancedAudio and the DolbyHomeTheater from the following path:


For Realtek:



For Conexant:



Link to picture



More info:

Dolby Audio driver cannot start after upgrading to Windows 8.1




Let me know how it goes.



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Check out current deals!

Shop current deals

Top Kudoed Authors