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krludivig
What's DOS?
Posts: 1
Registered: ‎05-19-2016
Location: US
Views: 139
Message 1 of 2

Upgrading to Windows 10

After upgrading to Windows 10 my laptop will not boot up. It goes to the lenovo screen then goes black and over and over again. I decided to wait for it one day. I turned it on and left it on in the morning. When I came home from work it was still doing it. Microsoft can't reset it without an external device.  

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 109
Message 2 of 2

Re: Upgrading to Windows 10

Welcome to the forums Kr!

 

Are you able to use the Lenovo One-Key recovery? 

 

Try taking out the battery and unplugging the adapter and press and hold the power button for 10 seconds. Do that 3 times and then plug in just the ac adapter, (not the battery) and see if it boots up.

 

Let us know how you get on.

Regards,                                                                        

Shashi

 

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