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6 Posts

03-09-2014

United States of America

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Where can I obtain a product key for the Windows 8 that came pre-installed on my G710?

2014-03-09, 0:26 AM

My G710 laptop came pre-installed with Windows 8, which I immediately removed and downgraded to Windows 7.  I don't like Windows 8, and also wanted to get rid of all the extra garbage and trial software that came pre-loaded on the laptop, as well as the multiple partitions and hidden/locked partitions.  However, I have realized that there is no product key anywhere on the laptop, or on any documentation I received, and the product key that was listed in Control Panel before I downgraded to Windows 7 was a manufacturer's key, which they often use to load Windows, but which I cannot use if I should choose to reinstall Windows myself.  So all that being said, does anyone know where I can obtain a product key?  Tech support was no help, and claimed that I could either a) use the OneKey Recovery key (not possible as I removed all existing partitions and wiped the drive prior to installing Windows 7), or b) PAY for a Recovery Disc from Lenovo, which hardly seems fair, for me to pay for something that I already acquired ownership for when I bought the laptop.

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7178 Posts

06-27-2008

United States of America

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Re: Where can I obtain a product key for the Windows 8 that came pre-installed on my G710?

2014-03-09, 2:12 AM

Good evening and welcome to the community.

 

Your Windows 8 license key is embedded in your UEFI (BIOS). This is the MS OEM Activation (OA3) process. Should you choose to clean-install Windows 8, it will pick up and use that embedded key as long as the disk matches the same version - Standard or Pro - whichever came on your machine.

 

Regards.


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7178 Posts

06-27-2008

United States of America

29281 Signins

1677898 Page Views

  • Posts: 7178
  • Registered: ‎06-27-2008
  • Location: United States of America
  • Views: 1677898
  • Message 2 of 4

Re: Where can I obtain a product key for the Windows 8 that came pre-installed on my G710?

2014-03-09, 2:12 AM

Good evening and welcome to the community.

 

Your Windows 8 license key is embedded in your UEFI (BIOS). This is the MS OEM Activation (OA3) process. Should you choose to clean-install Windows 8, it will pick up and use that embedded key as long as the disk matches the same version - Standard or Pro - whichever came on your machine.

 

Regards.


Community GuidelinesPrivate MessagingENDEESPTRUUACZ-SKTRMoto
Requests for individual support are not answered. If a post solves your issue, please mark it.

I am not a Lenovo employee

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6 Posts

03-09-2014

United States of America

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  • Posts: 6
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  • Location: United States of America
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Re: Where can I obtain a product key for the Windows 8 that came pre-installed on my G710?

2014-03-12, 14:28 PM

Hmmm... ok.  I'm surprised the support people I talked to didn't mention that.  They seemed to be under the impression that if I erased/changed my partitions, which prevents the OneKey Recovery system from recovering your computer, that I was out of luck.  I am a little disappointed that my copy of Windows 8 can only be used on this system, but if I am able to use the key that is somehow embedded on this machine to reinstall Windows 8 on this machine, then that is better than it being completely lost I guess.

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74 Posts

05-28-2014

United Kingdom of Great Britain and Northern Ireland

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Re: Where can I obtain a product key for the Windows 8 that came pre-installed on my G710?

2014-05-28, 21:18 PM

You can use magicjellybean to retrieve the product key :)

Thanks for any help in advance, Pete :)
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