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Sentraven
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Posts: 5
Registered: ‎07-07-2009
Location: United States
Views: 913
Message 1 of 10

WiFi Link 5100 Update fails

Dear Sir or Madam,

 

I have a Lenovo 4446-25U G530 running XP Pro and equipped with WiFi Link 5100 AGN with driver 12.2.0.11 11-17-2008. 

 

When I attempt to update my system using the Lenovo Care, I get a message to update my WiFi driver to 12.0.0.73.  During installation I get an error message:  c:\PROGRA~1\Lenovo\SYSTEM~1\session\52wi07ww\Vista\Docs\Icons\Thumbs.db  Access is denied.  At this point installation is halted at 80%.  When I click OK on the "Access is denied" window, the installation continues until I get a messge from System Update stating "1 Package was successfully downloaded and installed" 

 

When I view installation history, the updated driver (12.0.0.73) is listed as having been installed, however when I check for system updates using Lenovo Care, it continues to show the WiFi Link 5100 driver as a pending update.  Apparently the installation is not sucessful.

 

Is this a Vista only update that I should ignore?

 

Regards,  Lou

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 895
Message 2 of 10

Re: WiFi Link 5100 Update fails

check the file and delete it, then try again.

also, you may need to run lenovo care with admin privileges ( right click and select "run as admin" )


http://www.krasotaiskusstva.com
Sentraven
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Posts: 5
Registered: ‎07-07-2009
Location: United States
Views: 887
Message 3 of 10

Re: WiFi Link 5100 Update fails

I deleted the file and ran lenovo care with admin privileges.  This time I did not get the error message.  The update seemed to run as it should, however I have the same problem as before.  Lenovo care system update still shows I need to update my WiFi driver to 12.0.0.73 while my installation history shows it was updated today. 

 

How do I check my system status to see which portion of Lenovo care is in error?

Retired Guru
Posts: 2,415
Registered: ‎06-05-2010
Location: Rosario, Santa Fe, Argentina
Views: 878
Message 4 of 10

Re: WiFi Link 5100 Update fails

Ignore it.

IPnaSh
First Spanish Community Guru - Colaborador ad honorem

Lenovo
Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 875
Message 5 of 10

Re: WiFi Link 5100 Update fails

there should be an error log for lenovo care, check it or like ipnash said, ignore it Smiley Happy


http://www.krasotaiskusstva.com
Sentraven
Fanfold Paper
Posts: 5
Registered: ‎07-07-2009
Location: United States
Views: 859
Message 6 of 10

Re: WiFi Link 5100 Update fails

I could not find an error log for lenovo care.  How do I check my system status to determine what driver versions are installed?

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 852
Message 7 of 10

Re: WiFi Link 5100 Update fails

run "msinfo32" or "dxdiag" or right click my computer > manage > device manager > see for details.


http://www.krasotaiskusstva.com
Sentraven
Fanfold Paper
Posts: 5
Registered: ‎07-07-2009
Location: United States
Views: 837
Message 8 of 10

Re: WiFi Link 5100 Update fails

OK, so now I've confirmed the update did not work--I am still running 12.2.0.11 driver dated 11-17-2008.  Is it not possible to update the driver, or is it just not worth the trouble?

Retired Guru
Posts: 2,415
Registered: ‎06-05-2010
Location: Rosario, Santa Fe, Argentina
Views: 830
Message 9 of 10

Re: WiFi Link 5100 Update fails

Download the driver manually from the webpage. Uninstall current one, restart your PC, and then install the new one.

IPnaSh
First Spanish Community Guru - Colaborador ad honorem

Lenovo
Retired Moderator
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Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 828
Message 10 of 10

Re: WiFi Link 5100 Update fails

if your device works properly ( i think it does ), ignore it.

if you insist to update it, try this.


http://www.krasotaiskusstva.com

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