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charm0994
Paper Tape
Posts: 3
Registered: ‎01-14-2015
Views: 931
Message 1 of 5

Windows 8 G405 Headset microphone is not working.

What should I do to use a headset with a microphone to my laptop with a 2 jacks? Mine has only one jack.

Social Support Agent
Social Support Agent
Posts: 5,824
Registered: ‎02-11-2012
Location: PH
Views: 915
Message 2 of 5

Re: Windows 8 G405 Headset microphone is not working.

hi charm0994,

 

Welcome to the Forums.

 

From G405 HMM, this unit uses a Stereo Headphone and Microphone combo jack. To use a headset with the traditional headphone / microphone connector, you will need a Microphone/Headset Jack splitter as discussed in this article.

 

Sample item

 

 

Regards



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charm0994
Paper Tape
Posts: 3
Registered: ‎01-14-2015
Views: 907
Message 3 of 5

Re: Windows 8 G405 Headset microphone is not working.

Hi thank you for this response. However, I had tried the splitter, but it still didn't work. So, I think based on the forums that I had read, it will be better to buy a usb headset and try it. Hope it will work, because this combo jack is really bad.

Social Support Agent
Social Support Agent
Posts: 5,824
Registered: ‎02-11-2012
Location: PH
Views: 892
Message 4 of 5

Re: Windows 8 G405 Headset microphone is not working.

hi charm0994,

 

When you used the combo jack splitter, have you tried the following: 

1. Plugged-in the headset's mic and audio jack first to the spliter then connect the splitter to the combo jack port in the laptop

2. If same problem, do Step 1 while the machine is turned off or perform Step 1 then restart the machine and observe if the headset is recognized under Sound Properties.

 

 - Sample image

 

If you get the same problem, getting a USB headset might be a better alternative like you've said.

 

 

Regards



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charm0994
Paper Tape
Posts: 3
Registered: ‎01-14-2015
Views: 810
Message 5 of 5

Re: Windows 8 G405 Headset microphone is not working.

Hi!

 

I had tried the USB sound card just today, but it still didn't work fine. It can only detect the sound by the headset if your listening into something, but not the microphone it can't even detect anything. I tried every possible way, but it was still the same. So, the only thing that I have to try is to buy a USB headset and hopefully it will work. Is there something or a brand that LENOVO can recommend to their customer for this kind of problem?

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