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Micaela021
What's DOS?
Posts: 1
Registered: ‎08-06-2018
Location: ZA
Views: 228
Message 1 of 2

Won't pick up media storage or Bluetooth

Hi guys, ever since I updated my Lenovo G500 i3 to windows 8.1 I am unable to pick up my phones media storage when connected to the pc and unable to Bluetooth. I tried changing cables and using different phones but it still does not work

SeniorGuru
Posts: 2,298
Registered: ‎11-07-2014
Location: US
Views: 193
Message 2 of 2

Re: Won't pick up media storage or Bluetooth


@Micaela021 wrote:

Hi guys, ever since I updated my Lenovo G500 i3 to windows 8.1 I am unable to pick up my phones media storage when connected to the pc and unable to Bluetooth. I tried changing cables and using different phones but it still does not work


If the BT is working correctly and you can scan for devices, see devices listed, but not connect then it may be an issue with compatiblity between BT versions.  If you can connect but not "see" folders, or access files then it may be a setting change over within the BT properties.  Also - if just your phone is having issues, contact the phone provider / supplier to see if they have answers.

 

CB


I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.

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