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lazezo
Paper Tape
Posts: 4
Registered: ‎03-19-2018
Location: EG
Views: 119
Message 1 of 4

camera doesnt work in g570 in win 7

Hi again

my lenovo g570 camera doesnt work by pressing fn+f5 in win7

it work but in win xp

i guess it was working in win7 before i change some bios setting to install win xp

i dont remmeber what i changed plus i forget bios password

as you can see it is installed in device manger

there is also one unknown device found and using update driver doesnt work

2rvpDh8

 

is any way to make it work ?

thanks

SeniorGuru
Posts: 2,298
Registered: ‎11-07-2014
Location: US
Views: 90
Message 2 of 4

Re: camera doesnt work in g570 in win 7

Right click on the unknown device, choose properties, then the details tab, then from the drop down bar, choose hardware ID.

Copy and paste the lines from the Hardware ID window into a reply here, then we can see what hardware needs a driver.

Cheers.

CB

I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.
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lazezo
Paper Tape
Posts: 4
Registered: ‎03-19-2018
Location: EG
Views: 75
Message 3 of 4

Re: camera doesnt work in g570 in win 7

Thanks for your concern
the unknown driver is ACPI\VPC2004 driver
i searched the forum and found that its energy management i installed it and every thing is ok!
I notice program called YouCam so installed it and camera works perfect
Thanks
SeniorGuru
Posts: 2,298
Registered: ‎11-07-2014
Location: US
Views: 71
Message 4 of 4

Re: camera doesnt work in g570 in win 7

Good to hear! Thanks for including it in the response... I was thinking it would be just that, but wanted to make sure before I suggested it.

Cheers.

CB

I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.

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